Epson LQ-570e User Manual

Page of 245
7-4      
Troubleshooting
R4C4620
Rev. C
A5 size
TRBLE.FM
3/29/00
Pass 3
L
Proof Sign-off:
SEI
Y.Ohkawara T.Takahashi
T.Takahashi
SEI
M.Kauppi K.Blair
Problems and Solutions 
Most printer problems are easy to solve. Use the information in 
this section to find the source of and solution to any printer 
problems that occur.
Determine the type of problem that occurred, and see the 
appropriate page below:
Power supply problems. . . . . . . . . . . . . . . . . . .  page 7-5
Single-sheet paper loading or 
feeding problems  . . . . . . . . . . . . . . . . . . . . . . . .  page 7-6
Continuous paper loading or 
feeding problems  . . . . . . . . . . . . . . . . . . . . . . . .  page 7-8
Wrong top-of-form position . . . . . . . . . . . . . . .  page 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . .  page 7-10
Printing or printout quality problems. . . . . . .  page 7-11
You can also use the self test feature to determine whether the 
printer or the computer is causing the problem. See “Printing a 
Self Test” on page 7-18 for instructions on printing
 a self test.
To pinpoint communication problems, experienced users may 
want to use the printer’s hex dump mode, described on “Printing 
a Hex Dump” on page 7-19.