Epson PRO 3800 Information Guide

PAPER ERROR

PRESS THE DOWN 
BUTTON.

LOAD PAPER 
CORRECTLY

The printer cannot detect 
the loaded media because 
it is wavy or curled.

Flatten the media.

The printer cannot detect 
the loaded media because 
the color of the paper is 
either transparent or black, 
like the platen color.

Select OFF for PAPER SIZE CHECK using the printer’s 
menu system, or load the correct type of genuine 
Epson paper.

PAPER FEED ERROR

LOAD PAPER 
CORRECTLY

PRESS THE DOWN 
BUTTON

You have selected 
double-sided printing, but 
the printer cannot feed the 
paper correctly.

Load the paper that has just been ejected, and then 
press the d Paper feed button.

PAPER JAM

REMOVE PAPER

Paper is jammed.

Remove the jammed paper. See “Paper Feed or Paper 
Jam Problems” on page 121 for details.

PAPER REMOVE

REMOVE PAPER 
FROM THE REAR

You need to remove the 
paper from the rear manual 
feed slot.

Remove the paper from the rear feed slot.

PAPER SENSOR 
ERROR

PRESS THE 

+

 

BUTTON.

LOAD THE CORRECT 
PAPER

The loaded paper is not the 
same as the paper type 
selected for the Automatic 
Head Alignment.

Press the 

+

 Cancel button, and then load the paper that 

matches the type selected for the Automatic Head 
Alignment. See “Aligning the Print Head” on page 87.

PAPER SENSOR 
ERROR

PRESS THE

 +

 

BUTTON

LOAD DIFFERENT 
PAPER

The loaded paper does not 
match the paper type 
selected.

Press the 

+

 Cancel button, and then load the paper that 

matches the type of paper you selected. See “Aligning 
the Print Head” on page 87 for details.

sp3800Guide.book  Page 112  Monday, January 29, 2007  11:08 AM