Epson EX3200 User Manual

Page of 126
Solving Problems
103
There is no sound, or the sound is not loud enough.
Use the 
Volume
 buttons to adjust the volume (see page 60), or 
adjust the 
Volume
 setting in the Settings menu.
Make sure A/V Mute is not enabled. (Press the 
A/V Mute
 button 
to disable it.) 
If your presentation includes computer audio, make sure the 
volume control on your computer is not turned all the way down 
or muted. In Windows, you may be able to check this by clicking 
the volume control in your Windows system tray (lower right 
corner of the screen). On a Mac, you may be able to adjust the 
volume from your menu bar (top right corner of the screen) or via 
the volume control function keys.
If you’re using a DVD player or other video source, make sure the 
cables are connected correctly, as described on page 41.
Solving Problems With the Remote 
Control
The projector doesn’t respond to remote control commands.
Point the remote control towards the projector’s receiver. Make 
sure you are within 19.7 feet (6 meters) of the projector and 
within a 30° horizontal angle and a 15° vertical angle from the 
projector’s front or back receiver.
The remote control’s batteries may not be installed correctly or 
may be low on power. To change the batteries, see page 90. 
Dim the room lights and turn off any fluorescent lights. Make 
sure the projector is not in direct sunlight. Strong lighting, 
especially fluorescent lights, may affect the projector’s infrared 
receivers. Also, turn off any nearby equipment that emits infrared 
energy, such as a radiant room heater. 
If any buttons are held for longer than 30 seconds, the remote 
enters sleep mode. Release any button that is held to wake the 
remote.