Epson 25 User Manual
52
Problem Solving
Where To Get Help
Epson provides technical assistance 24 hours a day at
http://support.epson.com
. Here you
can access troubleshooting information, download product documentation, and receive
technical advice through e-mail.
technical advice through e-mail.
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
Epson PrivateLine Support card that came with MovieMate. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
Epson PrivateLine Support card that came with MovieMate. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (Epson MovieMate 25)
■
Product serial number (located on the bottom of MovieMate)
■
Description of the problem
You can purchase lamps and accessories from an authorized Epson reseller. To find the
nearest reseller, call 800-GO-EPSON (800-463-7766).
nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www.epson.ca or (800) 807-7766.
Note: If you need assistance with the subwoofer, please contact Aura
™
Sound at (562) 447-1780. If
you need assistance with the screen, see the information included in the screen box.
MovieMate25UG.book Page 52 Wednesday, January 25, 2006 11:37 AM