Gateway 300x User Guide

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Troubleshooting
Hard drive
You see an “Insufficient disk space” error message
Delete unnecessary files from the hard drive using Disk Cleanup. For instructions 
on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer 
which has been included on your hard drive. To access this guide, click 
Start
All 
Programs
, then click 
Gateway Documentation
.
Empty the Recycle Bin by right-clicking the 
Recycle Bin
 icon, then clicking 
Empty 
Recycle Bin
.
Save your files to another drive. If the hard drive is full, copy any files not regularly 
used to backup media, then delete them from the hard drive.
You see a “Data error” message
This may be the result of a defective area on the hard drive. To fix hard drive problems, 
run the Error checking program. For instructions on fixing hard drive problems, see 
“Checking the hard drive for errors” in Using Your Computer which has been included on 
your hard drive. To access this guide, click 
Start
All Programs
, then click 
Gateway 
Documentation
.
The hard drive cannot be accessed, or you see a “General failure reading drive C” error 
message
If a diskette is in the diskette drive, eject it and restart your computer.
Press C
TRL
+A
LT
+D
EL
 to restart your computer.
If your computer has been subjected to static electricity or physical shock, you may 
need to reinstall the operating system.
Help and 
Support
For more information about restoring deleted files, click Start, then 
click Help and Support. Type the keyword 
System Restore
 in the 
Search box 
, then click the arrow.
Caution
All deleted files will be lost when you empty the Recycle Bin.
Help and 
Support
For more information about file management, click Start, then click 
Help and Support. Type the keyword 
file management
 in the 
Search box 
, then click the arrow.