Gateway dc-t23 User Guide
34
Using the Gateway DC-T23
www.gateway.com
Connecting the camera to your computer
Getting Help
To get support for your camera:
■
Visit
www.gateway.com/support
for online and chat support
■
Call 1-888-737-6949 Monday-Friday 7 a.m. to 9 p.m. (CST) for telephone
support
support
Sound playback is not available when viewing the
movie on the LCD display.
This situation is normal. If you want to view the
movie with sound, copy the movie to your
computer, then view it on the computer.
movie with sound, copy the movie to your
computer, then view it on the computer.
Noise occurs on my camera when viewing the
image on the LCD display or on the computer.
image on the LCD display or on the computer.
Change the Flicker setting. See
Problem
Solution
The driver installation failed.
1 Remove the driver and other related
programs. Follow the installation steps in this
manual to reinstall.
manual to reinstall.
2 Install the driver before inserting the USB
cable.
A conflict with another installed camera or
capture device.
capture device.
If you have another camera or capture device
installed, completely remove the camera and its
driver form the computer to avoid a driver conflict.
installed, completely remove the camera and its
driver form the computer to avoid a driver conflict.
The movie cannot be played on my computer.
Install DirectX 8.0 or higher.
Noise occurs on my computer when using Video
Conferencing.
Conferencing.
Adjust the Banding Filter. See
Problem
Solution