Gateway 300x User Guide
61
www.gateway.com
Troubleshooting
Troubleshooting
Add-in cards
The computer does not recognize an add-in card
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Shut down and restart your computer.
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Make sure that you have installed the required software. For more information, see
the documentation that came with your add-in card.
the documentation that came with your add-in card.
Audio
See
Battery
See
CD or DVD drives
The computer does not recognize a disc or the CD or DVD drive
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Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed or become scratched and cannot be
read by the CD or DVD drive.
read by the CD or DVD drive.
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Your computer may be experiencing some temporary memory problems. Shut down
and restart your computer.
and restart your computer.
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Some music CDs have copy protection software. You may not be able to play these
CDs on your computer.
CDs on your computer.
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Clean the disc. For more information, see
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Restart your computer, then enter the BIOS Setup utility by pressing and holding F1
while your computer restarts. Make sure that the IDE controllers are enabled.
while your computer restarts. Make sure that the IDE controllers are enabled.
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Make sure that the drive is configured correctly by following the instructions in the
drive documentation.
drive documentation.
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Reinstall the device driver.