Gateway 300x User Guide
75
www.gateway.com
Troubleshooting
Power
Your computer will not turn on
■
Make sure that your power cord is connected correctly to your computer.
■
If your computer is plugged into a surge protector, make sure that the surge
protector is connected securely to an electrical outlet, turned on, and working
correctly. To test the outlet, plug a working device, such as a lamp, into the outlet
and turn it on.
protector is connected securely to an electrical outlet, turned on, and working
correctly. To test the outlet, plug a working device, such as a lamp, into the outlet
and turn it on.
■
Make sure that the power cord is free from cuts or damage. Replace any damaged
cables.
cables.
Printer
The printer will not turn on
■
Make sure that the printer is online. Many printers have an online/offline button
that you may need to press.
that you may need to press.
■
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
■
Check the cable between the printer and your computer. Make sure that it is
connected to the correct port.
connected to the correct port.
■
Make sure that the printer is online. Many printers have an online/offline button
that you may need to press so the printer can start printing. Press the button to
put the printer online.
that you may need to press so the printer can start printing. Press the button to
put the printer online.
■
Check the cable for bent or broken pins.
■
If the printer you want to print to is not the default printer, make sure that you
have selected it in the printer setup.
have selected it in the printer setup.
To set a default printer:
1
Click
Start
, then click
Control Panel
. The Control Panel window opens. If your
Control Panel is in Category View, click
Printers and Other Hardware
.
2
Click/Double-click the
Printers and Faxes
icon. The Printers and Faxes window
opens.
3
Right-click the name of the printer you want to be the default printer, then click
Set as Default Printer
.