Gateway fx530 Reference Guide

CHAPTER 7: Troubleshooting

114

You want to play recorded programs on other computers

•

A DVR-MS file recorded to DVD can be replayed on 
another computer running Media Center or on any 
computer that has a DVD player and DVD decoder 
software (such as WinDVD). The non-Media Center 
computer must also have at least Windows XP with 
Service Pack (SP) 1 or 2, Windows Media Player 9 or 
later, and the Windows patch Q810243 Update.

You get a “Download Error” message when Media Center 
tries to update the Program Guide

•

You must be connected to the Internet to update the 
Program Guide. Make sure that your Internet account 
is set up and connected to the computer. For 
information about manually updating the Program 
Guide, see your online User Guide. 

Memory

You see a “Memory error” message

•

Use the Memory Diagnostic Tool to inspect your system 
memory.

 

To run the Memory Diagnostic Tool:

•

Click (Start), type 

 

then press E

. Click Restart now and check for 

problems. Your computer restarts and runs the 
memory diagnostics.

You see a “Not enough memory” error message

•

Close all programs, then restart your computer.

Memory card reader

Drive letters for the memory card slots do not appear in 
the Computer window

•

The memory card reader was temporarily uninstalled 
using the Remove Hardware icon in the system tray. 
Reboot your computer, and your card reader will be 
re-installed.

For more information about troubleshooting memory errors, click Start, 

then click Help and Support. Type the phrase 

memory error in the Search 

Help box, then press E

NTER

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8512280.book  Page 114  Monday, March 26, 2007  4:25 PM