Sony FWD- 42PV1 Leaflet
HPD, IT & PROFESSIONAL DISPLAY
THIS PRODUCT IS FOR PROFESSIONAL USE
LIMITED PRODUCT WARRANTY
PFM & FWD Series Professional Plasma and large (>26”) LCD Displays
Parts & Labor: For a period of two (2) years from the original date of purchase of the product, SONY will, at its option, repair or replace with new
or refurbished product or parts, any product or parts determined to be defective; provided, however that the warranty period for the panel will be one
(1) year from the original date of purchase.
or refurbished product or parts, any product or parts determined to be defective; provided, however that the warranty period for the panel will be one
(1) year from the original date of purchase.
The limited warranty stated on this card is subject to all of the following terms and conditions.
TERMS AND CONDITIONS
1. NOTIFICATION OF CLAIMS: WARRANTY SERVICE: If Purchaser believes that the Product is defective in material or workmanship, then
written notice with an explanation of the claim shall be given promptly by Purchaser to Sony but all claims for warranty service must be made within
the warranty period. If after investigation Sony determines that the reported problem was not covered by the warranty, Purchaser shall pay
Sony for the cost of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any Product or part
thereof shall extend the warranty period as to the entire Product. The specific warranty on the repaired part only shall be in effect for a period of ninety
(90) days following the repair or replacement of that part or the remaining period of the Product parts warranty, whichever is greater.
2. EXCLUSIVE REMEDY: ACCEPTANCE: Purchaser's exclusive remedy and Sony's sole obligation is to supply (or pay for) all labor necessary to
repair any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts.
If repair or replacement fails to remedy the defect, then, and only in such event, shall Sony refund to Purchaser the purchase price for such Product.
Purchaser's failure to make a claim as provided in paragraph 1 above or continued use of the Product shall constitute an unqualified acceptance of such
Product and a waiver by Purchaser of all claims thereto.
3. EXCEPTIONS TO LIMITED WARRANTY: Sony shall have no liability or obligation to Purchaser with respect to any Product requiring service
during the warranty period which is subjected to any of the following: abuse, improper use: negligence, accident, modification, failure of the end-user
to follow the operating procedures outlined in the user's manual, failure of the end-user to follow the maintenance procedures in the service manual for
the Product where a schedule is specified for regular replacement or maintenance or cleaning of certain parts (based on usage) and the end-user has
failed to follow such schedule; attempted repair by non-qualified personnel; operation of the Product outside of the published environmental and
electrical parameters, or if such Product's original identification (trademark, serial number) markings have been defaced, altered, or removed. Sony
excludes from warranty coverage Products sold AS IS and/or WITH ALL FAULTS and excludes used Products which have not been sold by Sony to
the Purchaser. Sony also excludes from warranty coverage Products located outside of the United States and Puerto Rico, and consumable items such
as fuses and batteries. Normal wear (decreased brightness) and image retention (permanent imprint of stationary images on the plasma display) are not
covered.
All software and accompanying documentation furnished with, or as part of the Product is furnished “AS IS” (i.e., without any warranty of any kind),
except where expressly provided otherwise in any documentation or license agreement furnished with the Product.
4. PROOF OF PURCHASE: The Purchaser's dated bill of sale must be retained as evidence of the date of purchase and to establish warranty
eligibility.
5. PRODUCT REGISTRATION: Registration of any Product or of this limited warranty is voluntary; failure to register will not diminish any rights
available under this warranty.
written notice with an explanation of the claim shall be given promptly by Purchaser to Sony but all claims for warranty service must be made within
the warranty period. If after investigation Sony determines that the reported problem was not covered by the warranty, Purchaser shall pay
Sony for the cost of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any Product or part
thereof shall extend the warranty period as to the entire Product. The specific warranty on the repaired part only shall be in effect for a period of ninety
(90) days following the repair or replacement of that part or the remaining period of the Product parts warranty, whichever is greater.
2. EXCLUSIVE REMEDY: ACCEPTANCE: Purchaser's exclusive remedy and Sony's sole obligation is to supply (or pay for) all labor necessary to
repair any Product found to be defective within the warranty period and to supply, at no extra charge, new or rebuilt replacements for defective parts.
If repair or replacement fails to remedy the defect, then, and only in such event, shall Sony refund to Purchaser the purchase price for such Product.
Purchaser's failure to make a claim as provided in paragraph 1 above or continued use of the Product shall constitute an unqualified acceptance of such
Product and a waiver by Purchaser of all claims thereto.
3. EXCEPTIONS TO LIMITED WARRANTY: Sony shall have no liability or obligation to Purchaser with respect to any Product requiring service
during the warranty period which is subjected to any of the following: abuse, improper use: negligence, accident, modification, failure of the end-user
to follow the operating procedures outlined in the user's manual, failure of the end-user to follow the maintenance procedures in the service manual for
the Product where a schedule is specified for regular replacement or maintenance or cleaning of certain parts (based on usage) and the end-user has
failed to follow such schedule; attempted repair by non-qualified personnel; operation of the Product outside of the published environmental and
electrical parameters, or if such Product's original identification (trademark, serial number) markings have been defaced, altered, or removed. Sony
excludes from warranty coverage Products sold AS IS and/or WITH ALL FAULTS and excludes used Products which have not been sold by Sony to
the Purchaser. Sony also excludes from warranty coverage Products located outside of the United States and Puerto Rico, and consumable items such
as fuses and batteries. Normal wear (decreased brightness) and image retention (permanent imprint of stationary images on the plasma display) are not
covered.
All software and accompanying documentation furnished with, or as part of the Product is furnished “AS IS” (i.e., without any warranty of any kind),
except where expressly provided otherwise in any documentation or license agreement furnished with the Product.
4. PROOF OF PURCHASE: The Purchaser's dated bill of sale must be retained as evidence of the date of purchase and to establish warranty
eligibility.
5. PRODUCT REGISTRATION: Registration of any Product or of this limited warranty is voluntary; failure to register will not diminish any rights
available under this warranty.
DISCLAIMER OF WARRANTY
EXCEPT FOR THE FOREGOING WARRANTIES, SONY HEREBY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY AND/OR ALL IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR ANY WARRANTY WITH REGARD TO ANY CLAIM OF
INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312(3) OF THE UNIFORM COMMERCIAL CODE AND/OR IN ANY
OTHER COMPARABLE STATE STATUTE. SONY HEREBY DISCLAIMS ANY REPRESENTATIONS OR WARRANTY THAT THE
PRODUCT IS COMPATIBLE WITH ANY COMBINATION OF NON-SONY PRODUCTS PURCHASER MAY CHOOSE TO CONNECT
TO THE PRODUCT.
LIMITATION OF LIABILITY
THE LIABILITY OF SONY, IF ANY, AND PURCHASER'S SOLE AND EXCLUSIVE REMEDY FOR DAMAGES FOR ANY CLAIM OF
ANY KIND WHATSOEVER, REGARDLESS OF THE LEGAL THEORY AND WHETHER ARISING IN TORT OR CONTRACT, SHALL
NOT BE GREATER THAN THE ACTUAL PURCHASE PRICE OF THE PRODUCT WITH RESPECT TO WHICH SUCH CLAIM IS
MADE. IN NO EVENT SHALL SONY BE LIABLE TO PURCHASER FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, COMPENSATION, REIMBURSEMENT OR
DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS OR FOR ANY OTHER REASON
WHATSOEVER.
____________________________________________________________________________________________________
For further technical assistance or product repair, please contact:
Sony Electronics Inc.
Customer Information Service Center (CISC)
12451 Gateway Blvd.
Ft. Meyers, FL 33913
Ft. Meyers, FL 33913
1 (877) 350-3477
01/26/2005
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