Sony Ericsson W600i User Guide
This is the Internet version of the user's guide. © Print only for private use.
77
Troubleshooting
“Synchronizing the phone with a computer” contains
installation instructions and a troubleshooting
guide, that may assist you in solving the problem.
installation instructions and a troubleshooting
guide, that may assist you in solving the problem.
Master reset
The changes that you have made to settings and the
content that you have added or edited, will be deleted.
content that you have added or edited, will be deleted.
To reset the phone
1 } Settings
}
the
General
tab
} Master Reset
.
2 } Reset Settings
or
} Reset All
.
3
When instructions appear
} Continue
.
Error messages
Insert SIM
Possible cause: There is no SIM card in the phone
or you may have inserted it incorrectly.
Solution: Insert a SIM card
or you may have inserted it incorrectly.
Solution: Insert a SIM card
and battery.
Possible cause: The SIM card connectors need
cleaning.
Solution: Remove the SIM card and clean it. Also
check that the card is not damaged in a way that
may prevent connection to the phone connectors.
In that case, contact your service provider for
a new SIM card.
Possible cause: The SIM card connectors need
cleaning.
Solution: Remove the SIM card and clean it. Also
check that the card is not damaged in a way that
may prevent connection to the phone connectors.
In that case, contact your service provider for
a new SIM card.
Insert correct SIM card.
Possible cause: The phone is set to work only with
certain SIM cards.
Solution: Verify whether you are using the correct
service provider SIM card for your phone.
certain SIM cards.
Solution: Verify whether you are using the correct
service provider SIM card for your phone.
Wrong PIN.
/
Wrong PIN2.
Possible cause: You have entered your PIN or PIN2
incorrectly.
Solution: Enter the correct PIN or PIN2
incorrectly.
Solution: Enter the correct PIN or PIN2
} Yes
PIN Blocked
/
PIN2 blocked
Possible cause: You have entered your PIN
or PIN2 code incorrectly three times in a row.
Solution: To unblock
or PIN2 code incorrectly three times in a row.
Solution: To unblock
Codes do not match.