Sony Ericsson Z710i User Manual

78

Troubleshooting

You also have the option to do a 

. Some of the personal data and 

settings you have made will be lost 
when you do this 

%

 

80 Master reset

.

Possible cause

: The battery is empty 

or has not been used for a long time.

Solution

: It may take up to 30 minutes 

before the battery icon appears on the 
screen.

Possible cause

: A service is not 

activated or your subscription does 
not support the function.

Solution

: Contact your network 

operator.

Possible cause

: Since you cannot send 

themes, pictures and sounds that are 
copyright-protected, the 

is sometimes unavailable.

Possible cause

: The wrong language 

is set in the phone.

Solution

: Change the language 

Possible cause

: The battery is 

discharged.

Solution

: Recharge the battery 

Solution

: Turn the phone on with the 

charger attached. If the phone starts, 
restart the phone with no charger 
attached.

Possible cause

: The charger is not 

properly connected to the phone.

Solution

: Make sure that the charger 

connector clicks properly into place 
when connected 

Possible cause

: The battery connection 

is poor.

Solution

: Remove the battery and clean 

the connectors. You can use one of the 
following lightly soaked in alcohol; 
a soft brush, a cloth or a cotton bud. 
Make sure that the battery is completely 
dry before you put it back. Check that 
the battery connectors in the phone 
are not damaged.

Possible cause

: The battery is worn 

out and needs to be replaced.