eMachines el1331 User Guide

Page of 72
Chapter 3: Troubleshooting
42
Printer
The printer will not turn on
Make sure that the printer is online. 
Many printers have an online/offline 
button that you may need to press.
Make sure that the power cable is 
plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and 
your computer. Make sure that it is 
connected to the correct port.
Make sure that the printer is online. 
Many printers have an online/offline 
button that you may need to press so the 
printer can start printing. Press the 
button to put the printer online.
Check the cable for bent or broken pins.
If the printer you want to print to is not 
the default printer, make sure that you 
have selected it in the printer setup.
Reinstall the printer driver. See the guide 
that came with your printer for 
instructions on installing the printer 
driver.
You see a “Printer queue is full” error message
Make sure that the printer is not set to 
work offline.
Wait until files have been printed before 
sending additional files to the printer.
If you print large files or many files at one 
time, you may want to add additional 
memory to the printer. See the printer 
documentation for instructions for 
adding additional memory.
You see a “Printer is out of paper” error 
message
After adding paper, make sure that the printer 
is online. Most printers have an online/offline 
button that you need to press after adding 
paper.
MU0000000_eM_ENG_V09A3.book  Page 42  Wednesday, August 19, 2009  5:06 PM