LG G350 User Manual

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41
Troubleshooting
Message
Possible causes
Possible corrective measures
Codes do 
not match
To change a 
security code, 
you will need 
to confirm the 
new code by 
re-entering it.
If you forget the code, contact your 
service provider.
The two codes 
you have entered 
do not match.
Calls not 
available
Dialling error 
New network not authorized.
New SIM card 
inserted.
Check for new restrictions.
Pre-paid charge 
limit reached.
Contact service provider or reset limit 
with PIN2.
Phone 
cannot be 
switched on
On/Off key 
pressed too briefly.
Press the On/Off key for at least two 
seconds.
Battery is not 
charged.
Charge battery. Check the charging 
indicator on the display.