LG LAS450H Owner's Manual

Page of 40
4 Troubleshooting
Troubleshooting
32
Trouble
shoo
ting
4
Troubleshooting
PROBLEM
CAUSE & CORRECTION
The unit does not 
work properly.
 
y Turn off the power of this unit and the connected external device (TV, Woofer, 
DVD-player, Amplifier, etc.) and turn it on again.
 
y Disconnect the power cord of this unit and the connected external device (TV, 
Woofer, DVD-player, Amplifier, etc.) and then try connecting again.
 
y Previous setting may not be saved when device power is shut off.
No Power
 
y The power cord is unplugged. 
Plug in the power cord.
 
y Check the condition by operating other electronic devices.
No sound
 
y Incorrect input source is selected. 
Check the input source and select the correct input source.
 
y The mute function is activated. 
Press   (Mute) or adjust the volume level to cancel the mute function.
 
y When you are using connection with a external device (set top box, Bluetooth 
device etc.), adjust volume level of the device.
No woofer sound
 
y The power cord of the subwoofer is not connected. 
Plug the power cord into the wall outlet securely.
 
y Pairing between the unit and the subwoofer gets disconnected. 
Connect the unit and the subwoofer. (Refer to the page 12.)
No display 
 
y The DISPLAY OFF function is activated. 
Press SLEEP repeatedly to cancel the function. (Refer to the page 22)
The remote control 
does not work 
properly.
 
y The remote control is too far from the unit. 
Operate the remote control within about 7 m.
 
y There is an obstacle in the path of the remote control and the unit. 
Remove the obstacle.
 
y The batteries in the remote control is exhausted. 
Replace the batteries with new one.
The AUTO POWER 
function does not 
work.
 
y Check connection of the external device such as TV, DVD/Blu-Ray player or 
Bluetooth device.
 
y Check the state of SIMPLINK and turn off SIMPLINK.
 
y Depending on the connected device, this function may not operate.
LG Sound Sync does 
not work.
 
y Check whether your LG TV supports LG Sound Sync.
 
y Check connection of LG Sound Sync (Optical or wireless).
 
y Check sound setting of your TV and this unit.