LG 65EC970V User Guide

 

y

When moving or unpacking the product, work in pairs because the product is 

heavy.  

Otherwise, this may result in injury.

 

y

Contact the service centre once a year to clean the internal parts of the product.  

Accumulated dust can cause mechanical failure.

 

y

Refer all servicing to qualified service personnel. Servicing is required when the 

apparatus has been damaged in any way, such as power supply cord or plug is 

damaged, liquid has been spilled or objects have fallen into the apparatus, the 

apparatus has been exposed to rain or moisture, does not operate normally, or has 

been dropped.

 

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If the product feels cold to the touch, there may be a small “flicker” when it is 

turned on. This is normal, there is nothing wrong with product.

 

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The panel is a high technology display product with resolution of two million to six 

million pixels. You may see tiny black dots and/or brightly coloured dots (red, blue 

or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and 

does not affect the performance and reliability of the product.   

This phenomenon also occurs in third-party products and is not subject to ex-

change or refund.

 

y

You may find different brightness and colour of the panel depending on your view-

ing position(left/right/top/down).  

This phenomenon occurs due to the characteristic of the panel. It is not related 

with the product performance, and it is not malfunction.

 

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Displaying a still image (e.g., broadcasting channel logo, on-screen menu, scene from a video game 

or computer screen) for a prolonged time may cause damage to the screen, resulting in retention 

of the image, which is known as image sticking. It can remain for long time or never disappear. 

The warranty does not cover the product for image sticking. Avoid displaying a fixed image on your 

television’s screen for a prolonged period (1 or more hours for OLED).  

Also, if you watch the TV at a ratio of 4:3 for a long time, image sticking may occur on the borders of 

the panel.  

This phenomenon also occurs in third-party products and is not subject to exchange or refund.

 

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“Cracking” noise: A cracking noise that occurs when watching or turning off the TV is generated by 

plastic thermal contraction due to tempera-ture and humidity. This noise is common for products 

where thermal deformation is required. Electrical circuit humming/panel buzzing: A low level noise is 

generated from a high-speed switching circuit, which supplies a large amount of current to operate a 

product. It varies depending on the product.  

This generated sound does not affect the performance and reliability of the product.

 

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Do not use high voltage electrical goods near the TV (e.g. electric mosquito-swatter). This may 

result in product malfunction.

9

SAFETY INSTRUCTIONS