LG 65EC970V User Guide

Cannot control the 
TV with the remote 
control.

 

y

Check the remote control sensor on the product and try again.

 

y

Check if there is any obstacle between the product and the remote control.

 

y

Check if the batteries are still working and properly installed (  to  ,   to  ).

No image display 
and no sound is 
produced.

 

y

Check if the product is turned on.

 

y

Check if the power cord is connected to a wall outlet.

 

y

Check if there is a problem in the wall outlet by connecting other products.

The TV turns off 
suddenly.

 

y

Check the power control settings. The power supply may be interrupted.

 

y

Check if the 

Automatic Standby (Depending on model) / Sleep Timer / Timer 

Power off feature is activated in the TIMERS settings.

 

y

If there is no signal while the TV is on, the TV will turn off automatically after 15 

minutes of inactivity.

When connecting 
to the PC (HDMI/
DVI), ‘No signal’ or 
‘Invalid Format’ is 
displayed.

 

y

Turn the TV off/on using the remote control.

 

y

Reconnect the HDMI cable.

 

y

Restart the PC with the TV on.

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