Kaspersky Lab WorkSpace Security EU ED, 250-499u, 2Y, RNW KL4851XATDR User Manual
Product codes
KL4851XATDR
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U I D E
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PDATE STATISTICS
You will find general information on update tasks in the statistics window. In this window, you can also view the events
occurred when executing a task (the Events tab) and view the list of settings that determine the task execution (the
Settings tab).
occurred when executing a task (the Events tab) and view the list of settings that determine the task execution (the
Settings tab).
If any errors have occurred during the scan, try running it again. If the next attempt returns an error, we recommend that
you save the report on task results in a file using the Save As button. Then contact the Technical Support Service, and
send the report file. Kaspersky Lab's specialists will certainly help you.
you save the report on task results in a file using the Save As button. Then contact the Technical Support Service, and
send the report file. Kaspersky Lab's specialists will certainly help you.
Brief update statistics are displayed in the top part of the statistics window. It includes the size of downloaded and
installed updates, update speed and duration, and other information.
installed updates, update speed and duration, and other information.
To view statistics of a virus scan task, please do the following:
1. Open the main application window.
2. In the left part of the window, select the Update section, create an update task, and launch it. The task progress
will be displayed in the main window. You can switch the statistics window by clicking the Details link.
P
OSSIBLE PROBLEMS DURING THE UPDATE
When you update Kaspersky Anti-Virus application modules or threat signatures, errors may occur, which is associated
with incorrect update configuration, connection problems, etc. This Help section covers the major part of errors and gives
tips for eliminating them. If you encounter errors not covered in Help or want detailed recommendations for eliminating
them, try finding information in the Knowledge Base in the Technical Support web portal in the "If a program generated
an error..." section. If recommendations given in this section are not helpful in solving the problem or if there is no
information about the error in the Knowledge Base, send a request to the Technical Support Team.
with incorrect update configuration, connection problems, etc. This Help section covers the major part of errors and gives
tips for eliminating them. If you encounter errors not covered in Help or want detailed recommendations for eliminating
them, try finding information in the Knowledge Base in the Technical Support web portal in the "If a program generated
an error..." section. If recommendations given in this section are not helpful in solving the problem or if there is no
information about the error in the Knowledge Base, send a request to the Technical Support Team.