LG PRADA phone by LG 3.0 Owner's Manual
Troubleshooting
95
message
possible causes
possible corrective measures
Number not
permitted
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
Impossible to
receive / send
SMS & picture
Memory full
Delete some messages from the
phone.
Files not
opening
Unsupported file
format
Check the file formats that can be
supported.
SD card not
working
FAT16, FAT32 file
system supported
Check SD card file system via card
reader, or format SD card using
the phone.
The screen
does not turn
on when I
receive a call.
Proximity sensor
problem
If you use any protection tape
or case, check to see if it has
covered the area around the
proximity sensor. Make sure that
the area around the proximity
sensor is clean.
No sound
Vibration mode
Check the settings status of the
sound menu to make sure you are
not in vibrate or silent mode.
Hang up or
freeze
Intermittent
software problem
Remove and re-insert battery.
Turn on the phone.
Try to do a software update
service via the website.