LG E975 Optimus G User Guide

101

Message

Possible causes

Possible corrective measures

The screen 

does not 

turn on 

when I 

receive a 

call.

Proximity sensor 

problem

If you use a protection tape or case, 

make sure it has not covered the area 

around the proximity sensor. Make 

sure that the area around the proximity 

sensor is clean.

No sound

Vibration mode

Check the settings status in the sound 

menu to make sure you are not in 

vibration or silent mode.

Hangs up 

or freezes

Intermittent 

software problem

Try to perform a software update via 

the website.