LG 130821 Owner's Manual

Page of 66
Troubleshooting
50
Trouble
shoo
ting
5
Picture
Symptom 
Cause & Solution
There is no picture.
 
y Select the appropriate video input mode on the TV so the picture 
from the unit appears on the TV screen.
 
y Connect the video connection securely.
 
y Check the [HDMI Color Setting] in the [Settings] menu is set to the 
appropriate item that conforms to your video connection.
 
y Your TV may not support the resolution you have set on the player. 
Change the resolution that your TV accepts.
 
y The player’s HDMI OUT jack is connected to a DVI device that does 
not support copyright protection.
Picture noise appears.
 
y You are playing a disc recorded in a color system that is different from 
your TV.
 
y Set the resolution which your TV accepts.
Blu-ray 3D disc playback does 
not output 3D views.
 
y Connect the player to your TV with HDMI cable (Type A, High Speed 
HDMI™ Cable).
 
y Your TV may not support “HDMI 3D mandatory format”. 
 
y The [3D Mode] option in the [Settings] menu is set to [Off ].  
Set the option to [On].
Customer support
You can update the Player using the latest software to enhance the products operation and/or add new 
features. To obtain the latest software for this player (if updates have been made), please visit  
http://www.lg.com or contact LG Electronics customer care center.
Open source software notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this 
product, please visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are 
available for download.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of 
performing such distribution (such as the cost of media, shipping and handling) upon email request to 
opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the 
product.