LG Optimus L9 - LG P760 User Manual
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This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
problems require you to call your service provider, but most are easy to fix yourself.
Message
Possible causes
Possible corrective measures
SIM error
There is no SIM card
in the phone or it is
inserted incorrectly.
in the phone or it is
inserted incorrectly.
Make sure that the SIM card is correctly inserted.
No network
connection/
Losing
network
connection/
Losing
network
Signal is weak or you
are outside the carrier
network.
Operator applied new
services.
are outside the carrier
network.
Operator applied new
services.
Move towards a window or into an open area.
Check the network operator coverage map.
Check whether the SIM card is more than 6~12
months old. If so, change your SIM at your
network provider's nearest branch. Contact your
service provider.
Check the network operator coverage map.
Check whether the SIM card is more than 6~12
months old. If so, change your SIM at your
network provider's nearest branch. Contact your
service provider.
Codes do not
match
match
To change a security
code, you will need to
confirm the new code
by re-entering it.
The two codes you
have entered do not
match.
code, you will need to
confirm the new code
by re-entering it.
The two codes you
have entered do not
match.
If you forget the code, contact your service
provider.
provider.
Any
application
cannot be
set
application
cannot be
set
Not supported by
service provider or
registration required.
service provider or
registration required.
Contact your service provider.
Calls not
available
available
Dialing error
New SIM card
inserted.
Pre-paid charge limit
reached.
New SIM card
inserted.
Pre-paid charge limit
reached.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with PIN2.
Check for new restrictions.
Contact service provider or reset limit with PIN2.
Troubleshooting