LG BB4330A User Guide

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5 Troubleshooting
Troubleshooting
55
Trouble
shoo
ting
5
Troubleshooting
General
Symptom 
Cause & Solution
The Power does not turned on.
 
y Plug the power cord into the wall outlet securely.
The unit does not start 
playback.
 
y Insert a playable disc. (Check the disc type, color system, and regional 
code.)
 
y Place the disc with the playback side down.
 
y Clean the disc.
 
y Cancel the Rating function or change the rating level.
The connected USB storage 
device is not recognized.
 
y Try using different USB cable, some USB cables may not support 
enough current for normal USB operation.
 
y If you use an USB extension cable or USB HUB, the USB devices may 
not be recognized.
 
y An USB device which requires additional program installation when 
you have connected it to a computer is not supported.
 
y This unit supports only USB Flash Drive and USB External HDD with 
FAT32 or NTFS format.
The angle cannot be changed.
 
y Multi-angles are not recorded on the DVD Video being played.
Cannot play video, photo or 
audio files.
 
y The files are not recorded in a format that the unit can play.
 
y The unit does not support the codec of the video file.
The remote control does not 
work properly.
 
y The remote control is not pointed at the remote sensor of the unit.
 
y The remote control is too far from the unit.
 
y There is an obstacle in the path of the remote control and the unit.
 
y The batteries in the remote control are exhausted.
The unit is plugged in, but the 
power will not turn on or off.
You can reset the unit as follows.
 
y Unplug the power cord, wait at least five seconds, and then plug it in 
again.
The unit is not operating 
normally.