LG 55LW5300 User Manual

88

TROUBLESHOOTING

General

Cannot control the TV with the 

remote control.

 

y

Check the remote control sensor on the product and try again.

 

y

Check if there is any obstacle between the product and the remote control.

 

y

Check if the batteries are still working and properly installed (  to  ,   to  ).

 

y

Check if the appropriate input mode such as TV or VCR is set for using the 

remote control.

No image display and no sound is 

produced.

 

y

Check if the product is turned on.

 

y

Check if the power cord is connected to a wall outlet.

 

y

Check if there is a problem in the wall outlet by connecting other products.

Image appears slowly when the TV 

turns on.

 

y

The image is muted during the product startup process. This is normal. If the 

image does not appear in a few minutes, unplug the TV for 30 seconds and try 

again. If the image still does not appear, contact the authorized service center 

in your local area.

Cannot connect external devices.

 

y

Refer to the "Connection Overview" and connect an external device.

The TV turns off suddenly.

 

y

Check the power control settings. The power supply may be interrupted.

 

y

Check if the Auto sleep feature is activated in the Time settings.  

Refer to the "Sleep Timer".

 

y

If there is no signal while the TV is on, the TV will turn off automatically after 

15 minutes of inactivity. (Depending on model)

Audio

No sound is produced while images 

are displaying.

 

y

Press 

VOL + or - button.

 

y

Check if the sound is muted by pressing 

MUTE.

 

y

Scroll to other channels. There may a problem with the broadcast.

 

y

Check if the TV Speaker feature is activated in the menu option.

No output from one of the speakers

 

y

Adjust Balance in the menu option.

Unusual sound from inside the TV is 

produced.

 

y

A change in ambient humidity or temperature may result in an unusual noise 

when the product turns on or off. There is no problem with your product.