LG SH5B User Guide

Troubleshooting

Troubleshoo

ting

PROBLEM

CAUSE & CORRECTION

When you feel the

output sound of the

unit is low.

Check the details below and adjust the unit according to them.

y With the sound bar connected with TV, change the AUDIO DIGITAL OUT setting on

TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].

y With the sound bar connected with Player, change the AUDIO DIGITAL OUT

setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].

y Change Audio DRC setting on Player setup menu to [OFF] state.

y Make sure Night Mode is not On. Turn [OFF] Night Mode.

NOTES to use wireless

PROBLEM

CAUSE & CORRECTION

This device may have

wireless interference.

y Wireless may not operate normally in weak signal area.

y Please install the device close enough to wireless subwoofer.

y Do not install the device on metal furniture for optimum performance.

Bluetooth device may

malfunction or make

noise in the following

cases.

y When any part of your body contact the transceiver of the

Bluetooth device or

sound bar.

y When there is an obstacle or wall or the device is installed in a secluded spot.

y When there is a device(a wireless LAN, a medical equipment or a microwave) using

same frequency, make the distance between the products as far away as possible
each other.

y When to connecting the device to the

Bluetooth device, make the distance

between the products as close as possible each other.

y When the device gets too far from the

Bluetooth device, the connection is

disconnected and also malfunction may occur.