LG WD1477RD User Manual

Use this function if you need an accurate diagnosis 
by an LG Electronics service centre when the product 
malfunctions or fails. Use this function only to contact 
the service representative, not during normal operation.

Press the 

Power button to turn on the washing 

machine. Do not press any other buttons or turn 
the cycle selector knob.

When instructed to do so by the call centre, place 
the mouthpiece of your phone close to the 

Power 

button.

Max 

10 mm

Press and hold the 

Temp. button for 3 seconds, 

while holding the phone mouthpiece to the icon or 
Power button.

Keep the phone in place until the tone transmission 
has finished. Time remaining for data transfer is 
displayed.

 

•

For best results, do not move the phone while 
the tones are being transmitted.

 

•

If the call centre agent is not able to get an 
accurate recording of the data, you may be 
asked to try again.

LG Electronics 

service centre

Once the countdown is over and the tones have 
stopped, resume your conversation with the call 
centre agent, who will then be able to assist you 
using the information transmitted for analysis.

 

•

The Smart Diagnosis™ function depends on the 
local call quality.

 

•

The communication performance will improve and 
you can receive better service if you use the home 
phone.

 

•

If the Smart Diagnosis™ data transfer is poor due 
to poor call quality, you may not receive the best 
Smart Diagnosis™ service.