LG 8801031531714 User Manual

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ENGLISH
T RO U B L E S H O OT I N G
BEFORE CALLING FOR SERvICE 
(cont.)
 
Problem
Possible Causes
Solutions
Washer will not 
drain water
Water leaks every 
load
Water leaks 
 
 
 
 
 
 
Incomplete or 
no dispensing of 
detergent 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premature 
dispensing of bleach
 
 
Clogging of bleach 
Poor stain removal
• Ensure that the drain hose is not kinked. Per the 
recommended installation instructions, the drain outlet 
cannot be over 20.32cm above the floor.
• Check all fill and drain hose connections to ensure that 
they are tight and secure.
• Oversudsing may create leaks, and may be caused by 
the type and amount of detergent used. High-efficiency 
detergent is recommended. Make sure that detergent 
and any additives are put into the correct dispenser 
compartments. Follow the detergent manufacture's 
recommendations for the amount of detergent, but try 
using less detergent, especially if home water conditioning 
or water softening units are used.
• Make sure that detergent and additives are put in to the 
correct dispenser compartments. If liquid detergent is 
used, make sure that the liquid detergent cup and insert 
are in the detergent compartment. If powdered detergent 
is used, make sure that the liquid detergent cup and insert 
are not used. For all detergent types, always make sure 
that the dispenser drawer is fully closed before the start of 
the cycle.
• Make sure that the suggested amount of detergent is used 
per the manufacture's recommendations. You may also 
dilute the detergent with water to the maximum fill line on 
the compartment to avoid clogging. Use only HE (High-
Efficiency) detergent.
• Make sure that the water supply is turned on. Make sure 
that the water faucets are turned to their completely open 
positions.
• Normal operation. Residual may remain in the dispenser of 
the compartments. The dispenser box may by removed for 
occasional cleaning with warm water and a scrub brush. 
• You cannot store bleach in the dispenser for future use. 
The bleach dispenser will be dispensed every load for 
optimal safety of the washer.
• Overfilling the dispenser with bleach may lead to premature 
dispensing. There is a maximum fill line indicated on the 
bleach dispenser to help avoid overfilling.
• Make sure that the bleach cover is properly seated and 
snapped into place before the start of the cycle.
• You may remove and clean the bleach cover with warm 
water and a scrub brush to clear clogging.
• When stain inspector is used, presoak temperature and 
time are automatically selected. If you choose not to use 
the stain inspector, we recommend that you select presoak 
when defining your wash cycle. Always make sure that any 
additives, such as your high efficiency liquid detergent, 
are added to the pretreat dispenser bin before starting the 
cycle. Always refer to your clothes care label before treating 
stains.
Kinked drain hose or drain 
located higher than 20.32cm 
above floor
Hoses not installed correctly
Oversudsing of detergent
 
 
 
 
 
 
Detergent compartments  
clogged from incorrect filling 
 
 
 
 
 
Too much detergent use 
 
 
 
Insufficient water supply 
 
Normal residue 
 
Bleach dispenser filled for 
future load 
Overfilling the bleach 
dispenser 
Bleach dispenser is not 
seated
Insufficient cleaning
Presoak not selected