Datamax O'Neil Image Protec 740525-105 User Manual

Product codes
740525-105
Page of 46
                                               
Printer Supplies General Information 
Terms and Conditions: 
o
  Payment Terms – NET 30 upon account approval. 
o
  A $25 handling fee will be assessed on all stock orders under $50. 
o
  Depending on manufacturing schedules, we target to ship our stock label & receipt rolls within 
             24 hours upon receipt of order. Labels that are out of stock will have a lead time.
o
  Upon receipt of purchase order, Datamax-O’Neil Printer Supplies will send an 
acknowledgement all orders via fax or email via contact information provided by D-O's customer. 
Custom Blank and/or Pre-Print Jobs 
o
  Custom desktop label orders are subject to a $250 minimum & custom portable orders are 
subject to a $500 minimum. 
o
  Custom desktop items are targeted to ship 10-12 working days from proof approval. Custom 
portable items are targeted to ship within 15-20 working days upon proof approval. Custom 
lead times may extend slightly due to material and/or die configuration. Ship dates are a best 
estimate only, Datamax O’Neil Printer Supplies is not responsible for higher than normal 
shipping costs due to delays. 
o
  If capacity is available, less than standard lead-time may be available with an additional rush 
fee.
o
  90-Day Make & Hold and blanket orders must be shipped in case quantity increments and 
meet the $1000 minimum order-run requirement. Inventory not shipped by the 91st day of the 
90-Day program is subject to daily storage fees. 
o
  Credit cards not accepted for our 90-Day Make & Hold Program. 
o
  Custom orders are subject to an over/under run (%) and considered complete as specified 
below: 
  Portable  
Custom Printed Rolls 
0-250 rolls = 20% 
251-500 rolls = 15% 
501+ rolls = 10% 
  Desktop  
+/-10% or to the next full roll 
o
  Custom proof sign-off required for all custom printed jobs. To eliminate additional 
artwork/graphic design charges, customer must provide Datamax-O’Neil Printer Supplies with 
digital files in .EPS, .TIF, .PDF or .AI formats (request art requirement guide from your Sales 
Representative). Initial proofs will be sent to customer within 72 hours from receipt of digital 
files.
o
  Custom quote pricing is valid for 30 days from the date of the quotation. Quotations are subject to 
change if job specifications change from those originally quoted. 
o
  Datamax-O’Neil Printer Supplies retains ownership of all plates and tooling and provides 
storage, maintenance and replacement costs associated with dies. Plates & dies will be 
destroyed after a 36-month period of inactivity. 
Shipment Methods 
o
  Please specify shipment method on all purchase orders. We have a variety of shipment 
options available such as UPS, Federal Express, and Bax Global. Some freight carriers may 
not have regular pickups scheduled, which may result in delays for shipments requested with 
specific carriers. For example, Federal Express requires a pickup to be scheduled early in the 
day. Therefore orders that are placed in the afternoon requested to ship via FedEx are not 
guaranteed for same day pick up. 
o
  Typically shipments weighing 200 lbs or less will ship via UPS or Federal Express. Larger 
shipments may be specified to ship UPS Hundred Weight or truck. 
o
  All prices for both Desktop & Portable F.O.B origination dock: all claims for damage in transit 
should be filed with the delivery carrier. 
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