Sony KV-24FV12 Manual

Other Information

If, after reading these Operating Instructions, you have additional questions related to the use of your
Sony television, please call our Direct Response Center at 1-800-222-SONY (7669) (U.S. residents
only) or (416) 499-SONY (7669) (Canadian residents only).

Cannot receive
higher number
channels (UHF)
when using an
antenna

❏

Make sure Cable is set to OFF in the Options menu
under Setup (page 30).

❏

Perform Auto Program to add channels that are not
presently in the memory (page 13).

Cable stations
don’t seem to
work

❏

Make sure Cable is set to ON in the Options menu
under Setup (page 30).

❏

Perform Auto Program to add channels that are not
presently in the memory (page 13).

Remote control
does not
operate

❏

Batteries could be weak. Replace them (page 2).

❏

Move the TV 3-4 or more feet away from fluorescent
lights.

The TV needs
to be cleaned

❏

Clean the TV with a soft dry cloth. Never use strong
solvents such as thinner or benzine, which might
damage the finish of the cabinet.

Lost password
for Parental
Control

❏

In the password screen, enter the following master
password: 4357. After using the master password, you
must create a new password, it cannot be used to
unlock currently blocked channels.

You lost your
remote control

❏

You can use the front A/V panel controls to access the
menu.

Press

to open the menu. Use the

and

buttons on the front A/V panel instead of the

and

buttons on the remote control. Use the

button on the front A/V panel instead of the

, and

buttons on the remote control.

Press

again

when the setting or adjustment is complete. Contact
your nearest Sony dealer to order a replacement.
Should you require further assistance, please call the
Sony Technical Support number for your country. One
of Sony’s Technical Support professionals will be
happy to assist you.