Sony SVS1311DGXB Manual

VAIO User Guide SVS13A1/SVS1311/SVS1511 Series

Troubleshooting

What should I do if my VAIO computer becomes

unstable (Windows starts)?

Try the suggestions below:

Start

VAIO Care to search for a solution.

Restore computer system files.

Use the restore point that you created before your VAIO computer becomes unstable.

Uninstall software or a software driver if your VAIO computer has become unstable

after you installed the software or the software driver.

Reinstall the preinstalled software or software drivers on your VAIO computer if such

software or software drivers have not been working properly.

Restore your VAIO computer from a system image backup if you have created the

backup. Refer to

Windows Help and Support for more information.

If the problem persists, follow the instructions in

Recovering from the Recovery

Area to recover your VAIO computer.

If you have not yet created Recovery Media, create the Recovery Media.

Be sure to make a backup copy of your valuable data before recovering your VAIO

computer. Refer to

Windows Help and Support for more information.

Note

Recovering your VAIO computer will delete all the data on the built-in storage

device.

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