Sony DPT-S1 Warranty Information
Sony Electronics Inc.
THIS PRODUCT IS FOR PROFESSIONAL USE
Sony Electronics Inc. (“Sony”) warrants our Products against defects in material or workmanship, which
During the labor warranty period, to repair the Product, Purchaser will either return the defective Product, freight
prepaid, or deliver it to a Sony Service Center or to a service facility authorized by Sony. The Product to be
repaired is to be returned in either its original carton or a similar package affording an equal degree of protection.
Sony will return the repaired Product freight prepaid to Purchaser. All freight costs associated with replacement
of warranty parts after expiration of the original labor warranty period are the responsibility of the Purchaser.
Sony is not obligated to provide Purchaser with a substitute unit during the warranty period or at any time. For
an additional fee, Sony field service and support at the Purchaser’s location is available to Purchaser at Sony’s
prevailing per incident billable rates for such service subject to availability.
prepaid, or deliver it to a Sony Service Center or to a service facility authorized by Sony. The Product to be
repaired is to be returned in either its original carton or a similar package affording an equal degree of protection.
Sony will return the repaired Product freight prepaid to Purchaser. All freight costs associated with replacement
of warranty parts after expiration of the original labor warranty period are the responsibility of the Purchaser.
Sony is not obligated to provide Purchaser with a substitute unit during the warranty period or at any time. For
an additional fee, Sony field service and support at the Purchaser’s location is available to Purchaser at Sony’s
prevailing per incident billable rates for such service subject to availability.
The limited warranty stated on this card is subject to all of the following terms and conditions.
TERMS AND CONDITIONS
1. NOTIFICATION OF CLAIMS: WARRANTY SERVICE: If Purchaser believes that the Product is defective in mate-
rial or workmanship, then written notice with an explanation of the claim shall be given promptly by Purchaser
to Sony but all claims for warranty service must be made within the warranty period. If after investigation Sony
determines that the reported problem was not covered by the warranty, Purchaser shall pay Sony for the cost
of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any
Product or part thereof shall extend the warranty period as to the entire Product. The specific warranty on the
repaired part only shall be in effect for a period of NINETY (90) DAYS following the repair or replacement of that
part or the remaining period of the Product parts warranty, whichever is greater.
rial or workmanship, then written notice with an explanation of the claim shall be given promptly by Purchaser
to Sony but all claims for warranty service must be made within the warranty period. If after investigation Sony
determines that the reported problem was not covered by the warranty, Purchaser shall pay Sony for the cost
of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any
Product or part thereof shall extend the warranty period as to the entire Product. The specific warranty on the
repaired part only shall be in effect for a period of NINETY (90) DAYS following the repair or replacement of that
part or the remaining period of the Product parts warranty, whichever is greater.
2. EXCLUSIVE REMEDY: ACCEPTANCE: Purchaser’s exclusive remedy and Sony’s sole obligation is to supply (or
pay for) all labor necessary to repair any Product found to be defective within the warranty period and to supply,
at no extra charge, new or rebuilt replacements for defective parts. If repair or replacement fails to remedy the
defect, then, and only in such event, shall Sony refund to Purchaser the purchase price for such Product. Purchaser’s
failure to make a claim as provided in paragraph 1 above or continued use of the Product shall constitute an
unqualified acceptance of such Product and a waiver by Purchaser of all claims thereto.
pay for) all labor necessary to repair any Product found to be defective within the warranty period and to supply,
at no extra charge, new or rebuilt replacements for defective parts. If repair or replacement fails to remedy the
defect, then, and only in such event, shall Sony refund to Purchaser the purchase price for such Product. Purchaser’s
failure to make a claim as provided in paragraph 1 above or continued use of the Product shall constitute an
unqualified acceptance of such Product and a waiver by Purchaser of all claims thereto.
®
4-450-697-02
Printed in Japan
are subject to all of the terms and conditions stated in the following online Warranty Card document:
3. EXCEPTIONS TO LIMITED WARRANTY: Sony shall have no liability or obligation to Purchaser with respect to
any Product requiring service during the warranty period which is subjected to any of the following: abuse,
improper use: negligence, accident, modification, failure of the end-user to follow the operating procedures
outlined in the user’s manual, failure of the end-user to follow the maintenance procedures in the service manual
for the Product where a schedule is specified for regular replacement or maintenance or cleaning of certain parts
(based on usage) and the end-user has failed to follow such schedule: attempted repair by non-qualified person-
nel; operation of the Product outside of the published environmental and electrical parameters, or if such Product’s
original identification (trademark, serial number) markings have been defaced, altered, or removed. Sony ex-
cludes from warranty coverage Products sold AS IS and/or WITH ALL FAULTS and excludes used Products
which have not been sold by Sony to the Purchaser. Sony also excludes from warranty coverage Products
located outside of the United States and Puerto Rico, and consumable items such as fuses and batteries.
any Product requiring service during the warranty period which is subjected to any of the following: abuse,
improper use: negligence, accident, modification, failure of the end-user to follow the operating procedures
outlined in the user’s manual, failure of the end-user to follow the maintenance procedures in the service manual
for the Product where a schedule is specified for regular replacement or maintenance or cleaning of certain parts
(based on usage) and the end-user has failed to follow such schedule: attempted repair by non-qualified person-
nel; operation of the Product outside of the published environmental and electrical parameters, or if such Product’s
original identification (trademark, serial number) markings have been defaced, altered, or removed. Sony ex-
cludes from warranty coverage Products sold AS IS and/or WITH ALL FAULTS and excludes used Products
which have not been sold by Sony to the Purchaser. Sony also excludes from warranty coverage Products
located outside of the United States and Puerto Rico, and consumable items such as fuses and batteries.
All software and accompanying documentation furnished with, or as part of the Product is furnished “AS IS”
(i.e., without any warranty of any kind), except where expressly provided otherwise in any documentation or
license agreement furnished with the Product.
(i.e., without any warranty of any kind), except where expressly provided otherwise in any documentation or
license agreement furnished with the Product.
3-185-017-06
Sony Electronics Inc.
THIS PRODUCT IS FOR PROFESSIONAL USE
LIMITED WARRANTY
Sony Electronics Inc. (“Sony”) warrants this Product to be free from defects in material or workmanship as
follows:
A. Labor:*
For a period of NINETY (90) DAYS from the date of purchase, Sony will, at no charge, repair this
Product if determined by Sony to be defective. After the warranty period, the Purchaser must pay
all labor charges.
Product if determined by Sony to be defective. After the warranty period, the Purchaser must pay
all labor charges.
B. Parts:*
For a period of ONE (1) YEAR from the date of purchase Sony will, at no charge, supply new or
rebuilt replacements for parts determined by Sony to be defective. After the warranty period, the
rebuilt replacements for parts determined by Sony to be defective. After the warranty period, the
Purchaser must pay all parts charges.
* Certain Products may have longer or shorter warranty periods, or exceptions to the periods stated. Detailed
information as to whether a Product has a different warranty period or whether an exception applies can be
obtained from any of the following sources:
• Internet Website: http://bssc.sel.sony.com/
• Sony Business Information Center: 1-800-686-SONY (7669)
• Sony Fast Fax Service: 1-800-249-SONY (7669) Request Document Number 6482
• Sony Business Information Center: 1-800-686-SONY (7669)
• Sony Fast Fax Service: 1-800-249-SONY (7669) Request Document Number 6482
During the labor warranty period, to repair the Product, Purchaser will either return the defective Product, freight
prepaid, or deliver it to a Sony Service Center or to a service facility authorized by Sony. The Product to be
prepaid, or deliver it to a Sony Service Center or to a service facility authorized by Sony. The Product to be
repaired is to be returned in either its original carton or a similar package affording an equal degree of protection.
Sony will return the repaired Product freight prepaid to Purchaser. All freight costs associated with replacement
of warranty parts after expiration of the original labor warranty period are the responsibility of the Purchaser.
Sony will return the repaired Product freight prepaid to Purchaser. All freight costs associated with replacement
of warranty parts after expiration of the original labor warranty period are the responsibility of the Purchaser.
Sony is not obligated to provide Purchaser with a substitute unit during the warranty period or at any time. For
an additional fee, Sony field service and support at the Purchaser’s location is available to Purchaser at Sony’s
prevailing per incident billable rates for such service subject to availability.
an additional fee, Sony field service and support at the Purchaser’s location is available to Purchaser at Sony’s
prevailing per incident billable rates for such service subject to availability.
The limited warranty stated on this card is subject to all of the following terms and conditions.
TERMS AND CONDITIONS
1. NOTIFICATION OF CLAIMS: WARRANTY SERVICE: If Purchaser believes that the Product is defective in mate-
rial or workmanship, then written notice with an explanation of the claim shall be given promptly by Purchaser
to Sony but all claims for warranty service must be made within the warranty period. If after investigation Sony
to Sony but all claims for warranty service must be made within the warranty period. If after investigation Sony
determines that the reported problem was not covered by the warranty, Purchaser shall pay Sony for the cost
of investigating the problem at its then prevailing per incident billable rate. No repair or replacement of any
Product or part thereof shall extend the warranty period as to the entire Product. The specific warranty on the
repaired part only shall be in effect for a period of NINETY (90) DAYS following the repair or replacement of that
Product or part thereof shall extend the warranty period as to the entire Product. The specific warranty on the
repaired part only shall be in effect for a period of NINETY (90) DAYS following the repair or replacement of that
part or the remaining period of the Product parts warranty, whichever is greater.
2. EXCLUSIVE REMEDY: ACCEPTANCE: Purchaser’s exclusive remedy and Sony’s sole obligation is to supply (or
pay for) all labor necessary to repair any Product found to be defective within the warranty period and to supply,
at no extra charge, new or rebuilt replacements for defective parts. If repair or replacement fails to remedy the
defect,then,andonlyinsuchevent,shallSonyrefundtoPurchaser thepurchasepriceforsuchProduct.Purchaser’s
at no extra charge, new or rebuilt replacements for defective parts. If repair or replacement fails to remedy the
defect,then,andonlyinsuchevent,shallSonyrefundtoPurchaser thepurchasepriceforsuchProduct.Purchaser’s
failure to make a claim as provided in paragraph 1 above or continued use of the Product shall constitute an
unqualified acceptance of such Product and a waiver by Purchaser of all claims thereto.
unqualified acceptance of such Product and a waiver by Purchaser of all claims thereto.
®
3-185-017-06
Printed in Japan
3-185-017-06
09.7.22, 8:48 AM
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