Sony SDM-P232 Manual

Page of 20
(US)
Troubleshooting
Trouble symptoms and remedies (If no picture appears on the screen)
If no picture appears on the screen, check the following table for possible solutions. Then, if the problem persists, use the self-diagnosis 
function (page 5 (US)). If you are experiencing difficulties not listed below, refer to the Operating Instructions on the supplied CD-ROM. 
For problems caused by a computer or other equipment, refer to the user’s manuals supplied with the respective items.
Symptom
Check these items
If the 1 (power) indicator is not lit, 
or if the 1 (power) indicator will not 
light up when the 1 (power) switch 
is pressed,
• Check that the power cord is properly connected.
• Check that the monitor’s MAIN POWER switch is on (page 3 (US)).
If the 1 (power) indicator turns on 
in red,
• Check that the 1 (power) switch is on.
If the 1 (power) indicator is green,
• Use the self-diagnosis function (page 5 (US)).
If “Cable disconnected” appears on 
the screen,
• Check that the video signal cable is properly connected and all plugs are firmly seated in 
their sockets (page 3 (US)).
• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating 
Instructions on the supplied CD-ROM).
• A non-supplied video signal cable is connected. If you connect a non-supplied video 
signal cable, “Cable disconnected” may appear on the screen before entering the power 
saving mode. This is not a malfunction.
If “No input signal” appears on the 
screen, or the 1 (power) indicator is 
orange,
• Check that the input priority setting is correct (For details, refer to the Operating 
Instructions on the supplied CD-ROM).
• Check that the video signal cable is properly connected and all plugs are firmly seated in 
their sockets (page 3 (US)).
• Check that the video input connector’s pins are not bent or pushed in.
• Check that the input select setting is correct (For details, refer to the Operating 
Instructions on the supplied CD-ROM).
Problem caused by a computer or other equipment connected, and not 
caused by the monitor
• The computer is in the power saving mode. Try pressing any key on the keyboard or 
moving the mouse.
• Check that your graphics board is installed properly.
• Check that the computer’s power is on.
• Restart the computer.
If “Not supported signal” appears on 
the screen,
Problem caused by a computer or other equipment connected, and not 
caused by the monitor
• Check that the video frequency range is within that specified for the monitor. If you 
replaced an old monitor with this monitor, reconnect the old monitor and adjust the 
computer’s graphics board within the following ranges:
Horizontal frequency: 28–92 kHz (analog RGB), 28–75 kHz (digital RGB)
Vertical frequency: 48–85 Hz (analog RGB), 60 Hz (digital RGB)
Resolution: 1920 
×
 1200 or less
If you are using Windows and 
replaced an old monitor with this 
monitor,
• If you replaced an old monitor with this monitor, reconnect the old monitor and do the 
following. Select “SONY” from the “Manufacturers” list and select “SDM-P232W” from 
the “Models” list in the Windows device selection screen. If “SDM-P232W” does not 
appear in the “Models” list, try “Plug & Play.”