Sony XBR-65HX929 User Guide

D:\Cmeng's JOB\SONY TV\SY0390_W4 (Rev-4)\4270401131_US\US06OPT.fm

KDL-60/55/46NX720/55/46HX820/XBR-65/55/46HX929

4-270-401-13(1)

When the 1 (standby) indicator is flashing, count how many times it flashes 
(interval time is three seconds).

Press 1 (power) on the TV to turn it off, disconnect the AC power cord, and contact Sony 
Customer Support (information provided on the front cover) with how many times the 
indicator flashes.

When the 1 (standby) indicator is not flashing, check the items in the table as 
follows.

Also refer to “Troubleshooting” in the i-Manual. If the problem persists, contact Sony 
Customer Support (information provided on the front cover).

There is no picture 
(screen is dark) and no 
sound.

• Check the antenna/cable connection.
• Connect the TV to the AC power, and press 1 (power) on 

the TV.

• If the 1 (standby) indicator lights up in red, press "/1 (or 

TV "/1) on the remote control.

Tiny black dots and/or 
bright dots appear on the 
screen.

• The screen is composed of pixels. Tiny black dots and/or 

bright dots (pixels) on the screen do not indicate a 
malfunction.

Some programs cannot 
be tuned.

• Check the antenna or dish.

The TV’s power cannot 
be turned on.

• Check to see the (z) mark on the ENERGY SAVING 

switch is pressed.

The TV turns off 
automatically (the TV 
enters standby mode).

• Check if the Sleep Timer, Timer, or Idle TV Standby is 

activated.

• The Auto Shut-off setting may be set to On. If Auto 

Shut-off is activated and TV receives no signal, the TV will 
automatically enter standby mode in 15 minutes. Check 
Auto Shut-off is activated under Eco feature of this TV. 
(United States and Canada only)

• Check if Presence Sensor in Eco is activated. When no 

viewer is detected in front of the TV for a preset time, the 
picture automatically turns off, while leaving only the TV 
sound on. Additionally, after 30 minutes in picture off mode, 
the TV will switch to standby mode.