Sony KDF-37H1000 Warranty Information

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®
LIMITED WARRANTY
 (U.S. Only)
Sony Electronics Inc. (“Sony”) warrants this television product against defects in material or workmanship
for the time periods and as set forth below. Pursuant to this Limited Warranty, Sony will, at its option, (i)
repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished
product. For purposes of this Limited Warranty, “refurbished” means a product or part that has been
returned to its original specifications. In the event of a defect, these are your exclusive remedies. After the
Warranty Periods as set forth below, you must pay for all applicable labor and/or parts charges.
1. Labor: For a period of one (1) year from the original date of purchase of the television product.
2. Parts: For a period of one (1) year from the original date of purchase of the television product (projection
optical block - two (2) years from original date of purchase).
3. Accessories: Parts and labor for a period of one (1) year from original date of purchase.
4. Projection Lamps: Parts for a period of one (1) year from original date of purchase.
5. Commercial Use: Parts and labor for a period of ninety (90) days from date of purchase of the television
or accessory product.
This Limited Warranty covers only the hardware components packaged with the television product or
accessory. It does not cover technical assistance for hardware or software usage and it does not cover any
software products whether or not contained in the Product; any such software is provided “AS IS” unless
expressly provided for in any enclosed software Limited Warranty. Please refer to the End User License
Agreements included with the Product for your rights and obligations with respect to the software.
Instructions: In-home diagnostic warranty service is provided during the one (1) year labor limited war-
ranty term (ninety (90) days for commercial use) for thirty (30) inch (measured diagonally) or larger screen
size products through a Sony-authorized service facility. Otherwise, to obtain warranty service, you must
deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree
of protection to the Sony authorized service facility specified. A dated purchase receipt or bill of sale is
required. For specific instructions on how to obtain warranty service for your product:
Visit Sony’s Web Site:
www.sony.com/support
Or call the Sony Customer Information Service Center
1-800-222-SONY (7669)
For an accessory or part not available from your authorized dealer, call:
1-800-488-SONY (7669)
Repair / Replacement Warranty:  This Limited Warranty shall apply to any repair, replacement part, or
replacement product for the remainder of the original Limited Warranty period or for ninety (90) days,
whichever is longer. Any parts or product replaced under this Limited Warranty will become the property
of Sony.
This Limited Warranty only covers product issues caused by defects in material or workmanship during
ordinary consumer or commercial use during the limited warranty periods; it does not cover product
issues caused by any other reason, including but not limited to, product issues due to (i) acts of God, (ii)
misuse, (iii) customer instruction, installation, set up adjustments or signal reception issues; (iv) limita-
tions of technology, or (v) modification of or to any part of the Sony product, include the antenna. This
Limited Warranty does not cover Sony products sold AS IS or WITH ALL FAULTS or consumables (such as
fuses or batteries). This Limited Warranty is invalid if the factory-applied serial number has been altered or
removed from the product. This Limited Warranty is valid only in the United States.
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PROD-
UCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to
you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from
state to state.
SXRD Projection TV
LCD Projection TV
2-887-485-01
Printed in U.S.A.