Sony NWZ-W202 Manual

Page of 2
NWZ-W202 [GB] 4-129-781-11(1)
Hints about transferring 
music
 For details on operating Windows Media Player 
11, refer to the Help of the software or visit the 
following website: 
http://www.support.microsoft.com/
Notes about transferring 
music
 When you transfer songs from Windows Media 
Player 11 to the player, you cannot use Content 
Transfer.
 You cannot operate the player during USB 
connection.
 Do not disconnect the USB cable while the status 
lamp blinks brightly. Otherwise, data being 
transferred or stored on the player may be 
damaged.
 If you transfer songs using Windows Media 
Player 11, the songs will not be analyzed by 12 
TONE ANALYSIS. The 12 TONE ANALYSIS 
function is loaded with Content Transfer, which 
can analyze the sound patterns of songs.
 You cannot delete the transferred songs on the 
player directly. When you delete songs from the 
player, use the software you used to transfer the 
songs, or Windows Explorer.
Hints about playing music
 When playback of the last song is finished, the 
player automatically restarts playback from the 
first song and continues in sequential order.
 The playback time of the song clips is set to 
“Zappin short” by default. You can change the 
setting to “Zappin long.”
 If you turn off the player by uniting the left and 
right parts during ZAPPIN playback, the player 
starts ZAPPIN playback the next time that you 
turn on and start playback.
 Songs stored on the player are played back in the 
order of the file or folder names (in numerical or 
alphabetical order). Also, in the overall hierarchy 
of all files and folders, songs belonging to each 
folder are played back in their hierarchical order. 
If you rename the files or folders on the player, 
the playback order of the songs can be changed. 
However, the renamed files or folders on the 
player are recognized as different from those of 
the original name, so the files or folders of the 
original name are transferred to the player again.
On other operations
Adjusting the volume
Adjust the volume with the VOL+/- 
button. The volume can be adjusted in 31 
steps: from 0 to 30. “15” is set by default.
If you turn off the player or stop playback 
with the volume set to “0,” the volume will 
be automatically set to “1” when you start 
playback next time.
Limiting the volume  
(AVLS (volume limit))
If you set AVLS (Automatic Volume Limiter 
System) to on, you can limit the maximum 
volume to prevent auditory disturbance or 
distraction, and listen to music at a 
comfortable volume level.
AVLS is set to off by default.
1  Unite the left and right parts to turn 
off the player.
2  Separate the left and right parts.
3  Press and hold the jog dial for about 
5 seconds while pressing the VOL+ 
button, until the status lamp lights.
The status lamp turns off when you release the 
jog dial and the VOL+ button. The OPR lamp 
blinks green 2 times and AVLS is set to on.
The volume is kept to a moderate level.
To return the setting of AVLS to off, repeat steps 1 
to 3. When AVLS is set to off, the OPR lamp blinks 
red 2 times in step 3.
Installing Content Transfer
Content Transfer can transfer songs from 
the computer to the player. You can use 
iTunes or Windows Explorer by dragging 
and dropping songs to Content Transfer. 
Before transferring songs using iTunes or 
Windows Explorer, install Content 
Transfer to the computer as follows:
1  Connect the player to the computer 
by using the stand.
2  Select “start” - “My Computer” - 
“WALKMAN NWZ-W202” - “Storage 
Media,” and then copy the “PC_
Application_Software” folder to the 
computer.
3  Double-click 
“ContentTransferInstaller.exe” in the 
“PC_Application_Software” folder.
The install wizard of Content Transfer starts.
Install Content Transfer to the computer by 
following the on-screen instructions.
Using Content Transfer
You can transfer songs using iTunes or 
Windows Explorer by dragging and 
dropping to Content Transfer.
Notes
 Content Transfer cannot transfer DRM songs to 
the player.
 You cannot delete the transferred songs on the 
player directly. When you delete songs from the 
player, use Content Transfer.
Transferring songs from iTunes 
through Content Transfer
Drag and drop the songs that you want to 
transfer to Content Transfer. For details on 
the operation of iTunes, refer to the Help 
of the software.
Note
 For details on restrictions on transferring songs 
from iTunes, visit the support web sites ( 
“Customer support web sites”).
Transferring songs using Windows 
Explorer
There are 2 ways to transfer songs using 
Windows Explorer as follows:
 Drag and drop songs that you want to 
transfer to Content Transfer.
 Drag and drop songs directly to “My 
Computer” – “WALKMAN NWZ-
W202” – “Storage Media.”
Notes
 The songs transferred directly by dragging and 
dropping to the player are not analyzed through 
12 TONE ANALYSIS.
 The folders up to the 8th level under “Storage 
Media” can be recognized.
Formatting the player
If you format the player, all data will be 
erased and all settings will be returned to 
the default status.
Notes
 Formatting is only available when the player 
does not playback.
 If the OPR lamp lights red due to low remaining 
battery power, the player cannot be formatted.
 All data stored on the player will be erased.
 The Content Transfer software included with the 
player will also be deleted. If necessary, 
download Content Transfer from the customer 
support web site.
1  Unite the left and right parts to turn 
off the player.
2  Separate the left and right parts.
3  Press and hold the jog dial for about 
15 seconds until the status lamp 
blinks quickly.
Release the jog dial. The OPR lamp lights red.
4  Rotate the jog dial within 30 seconds 
after the OPR lamp lights red.
The status lamp turns off. The OPR lamp 
lights alternately green and red each time you 
rotate the jog dial.
5  Press the jog dial while the OPR lamp 
lights green.
The OPR lamp blinks green quickly and 
formatting is executed. When the OPR lamp 
turns off, formatting is complete.
If you press the jog dial while the OPR lamp 
lights red, or if 30 seconds have passed, 
formatting will be canceled.
Upgrading the player’s 
firmware
You can update the player’s firmware, 
allowing you to add new features to the 
player. For details about the latest 
firmware information and how to install it, 
visit the customer support web site.
1  Download the update program to 
the computer from the web site.
2  Connect the player to the computer 
by using the stand, and then start up 
the update program.
3  Follow the on-screen instructions to 
update the player’s firmware.
Displaying the player information
Before updating the firmware, check the 
player’s information, such as the model 
name, etc. To check the information, 
connect the player to the computer by 
using the stand, and open “information.
txt” in “My Computer” – “WALKMAN 
NWZ-W202.”
Registering your product
To facilitate customer support, such as the 
player’s firmware upgrade service, please 
register your product.*
1
 Open the folder of 
your country/region’s name in: “My 
Computer” – “WALKMAN NWZ-W202” 
– “Storage Media” – “Support” folder, then 
double-click “Customer_Registration_
XX.” *
2
*
1
  The serial number provided for this player is 
required for your product registration. The 
number is shown on the rear of the player.
*
2
  Name of country/region is displayed in the 
place of “XX.”
Troubleshooting
If the player does not function as expected, 
try the following steps to resolve the issue.
1  Find the symptoms of the issue in 
“Symptoms and remedies,” and try 
any corrective actions listed.
2  Connect the player to the computer 
by using the stand to charge the 
battery.
You may be able to resolve some issues by 
charging the battery.
3  Press the RESET button with a small 
pin, etc., only when playback is 
stopped.
If you press the RESET button while operating 
the player, stored data and settings on the 
player may be deleted.
4  Look for information about the issue 
on the support web sites  
( “Customer support web sites”).
5  If the approaches listed above fail to 
resolve the issue, consult your 
nearest Sony dealer.
Symptoms and remedies
The player cannot charge the 
battery.
 The player is not connected to the supplied stand 
properly.
 Disconnect the USB connection, and then 
reconnect it.
 Use the supplied stand.
 The battery is charged in an ambient 
temperature out of the range of 5 °C (41 °F) to 35 
°C (95 °F).
 Charge the battery in an ambient temperature 
of 5 °C (41 °F) to 35 °C (95 °F).
 The computer is not on.
 Turn on the computer.
 The computer has entered sleep or hibernation 
status.
 Release the computer from sleep or 
hibernation status.
 If the symptom that you encountered does not 
apply to those listed above, press the RESET 
button, and then reconnect the USB connection.
Charging completes very quickly.
 If the battery is already almost fully charged 
when charging begins, little time is needed to 
reach full charge.
The player does not turn on.
 The left and right parts of the player are united.
 Separate them and press the jog dial.
 The remaining battery power is insufficient.
 Charge the battery by connecting the player to 
the computer ( “Charging the player” on the 
front side).
The player takes a long time to start.
 It may take time to start if many files or folders 
are stored. While starting, the player makes the 
startup sound.
The OPR lamp blinks red, a long beep is 
heard, and the player does not turn on.
 Remaining battery is low.
 Recharge the battery ( “Charging the 
player” on the front side).
The OPR lamp lights red, a short 
double-beep is heard repeatedly, and 
the player does not turn on.
 Formatting the player failed to complete, or you 
formatted the player on the computer.
 Retry formatting the player ( “Formatting 
the player”). 
Battery life is short.
 The operating temperature is below 5 °C (41 °F).
 Battery life becomes shorter due to the battery 
characteristics. This is not a malfunction.
 Battery charging time is not sufficient.
 Charge the battery until the status lamp lights. 
The status lamp blinks slowly during charging.
 You have not used the player for a prolonged 
period.
 The efficiency of the battery will be improved 
by repeatedly charging and discharging it.
 When usable battery life becomes half the usual 
time, even after charging the battery fully, the 
battery should be replaced.
 Consult your nearest Sony dealer.
Songs cannot be transferred to the 
player.
 The player is not connected to the supplied stand 
properly.
 Disconnect the USB connection, and then 
reconnect it.
 There is not enough free space in the built-in 
flash memory.
 Transfer any unnecessary data back to the 
computer to increase free space.
 The maximum number of songs that can be 
transferred to the player is 2,000.
 You cannot transfer files with formats not 
playable on the player.
 Transfer files in a playable format ( 
“Supported file format”).
 Songs with a limited playing period or playing 
count may not be transferred due to restrictions 
set by copyright holders. For details on the 
settings of each audio file, contact the distributor.
No data is played.
 The player is connected to the computer via USB 
connection.
 You cannot operate the player while it is 
connected to the computer.
Songs are played back in a different 
order from the playlist.
 Transferred songs of the playlist are played back 
in the order according to the player’s rule, not in 
the song order of the playlist ( “Hints about 
playing music”).
The OPR lamp lights red, a short 
double-beep is heard repeatedly, 
and no data is played.
 There is no song that can be played on the player.
 Transfer data to the player.
 You are trying to play an unsupported format or 
DRM file.
 Transfer files in a playable format ( 
“Supported file format”). If files that cannot be 
played are unnecessary, delete them from the 
player.
There is no sound.
 The volume level is set to zero.
 Turn the volume up.
The volume is not loud enough.
 AVLS is set to on.
 Change the setting of AVLS to off ( 
“Limiting the volume (AVLS (volume limit))”).
The OPR lamp lights red while 
playing back and the voice guidance 
of “EXPIRED” is heard.
 The playback limitation period of the song has 
expired, or the playback limitation count has 
been reached, based on subscription conditions, 
etc.
 Visit the distributor’s website from which you 
purchased the song, and update it.
 If the song is unnecessary, delete it from the 
player.
The most melodic and rhythmical 
clip of a song is not played back in 
ZAPPIN playback.
 The song was not analyzed by the 12 TONE 
ANALYSIS.
 Transfer songs using Content Transfer which 
will analyze songs by 12 TONE ANALYSIS.
 Check that 12 TONE ANALYSIS is set to 
“Automatic” or “Always ON.”
Precautions
The following FCC statement applies only to the 
version of this model manufactured for sale in the 
USA. Other versions may not comply with FCC 
technical regulations.
NOTE:
This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection 
against harmful interference in a residential 
installation. This equipment generates, uses and 
can radiate radio frequency energy and, if not 
installed and used in accordance with the 
instructions, may cause harmful interference to 
radio communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does 
cause harmful interference to radio or television 
reception, which can be determined by turning the 
equipment off and on, the user is encouraged to 
try to correct the interference by one or more of 
the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment 
and receiver.
– Connect the equipment into an outlet on a 
circuit different from that to which the receiver 
is connected.
– Consult the dealer or an experienced radio/TV 
technician for help.
You are cautioned that any changes or 
modifications not expressly approved in this 
manual could void your authority to operate this 
equipment.
If you have any questions about this 
product:
Visit: www.sony.com/walkmansupport
Contact: Sony Customer Information Service 
Center at 1-(866)-456-7669
Write: Sony Customer Information Service Center
12451 Gateway Blvd., Fort Myers, FL 33913
Declaration of Conformity
Trade Name: 
SONY
Model No.: 
NWZ-W202
Responsible Party:  Sony Electronics Inc.
Address: 
16530 Via Esprillo, San 
Diego, CA 92127 U.S.A.
Telephone Number:  858-942-2230
This device complies with Part 15 of the FCC 
Rules. Operation is subject to the following 
two conditions: (1) this device may not cause 
harmful interference, and (2) this device must 
accept any interference received, including 
interference that may cause undesired 
operation.
Owner’s Record
The model and serial numbers are located on the 
back of the player. Record them in the space 
provided below. Refer to these numbers in the 
spaces whenever you call upon your Sony dealer 
regarding this product.
Model No. ________________________
Serial No.  ________________________
Notice for customers: the following 
information is only applicable to 
equipment sold in countries applying 
EU directives
The manufacturer of this product is Sony 
Corporation, 1-7-1 Konan, Minato-ku, Tokyo, 
Japan. The Authorized Representative for EMC 
and product safety is Sony Deutschland GmbH, 
Hedelfinger Strasse 61, 70327 Stuttgart, Germany.
For any service or guarantee matters please refer to 
the addresses given in separate service or 
guarantee documents.
At high volume, prolonged listening 
to the personal audio player can 
damage the user’s hearing.
Information for safety
On charging the battery
 Do not leave the player connected for extended 
periods to a laptop computer that is not 
connected to AC power, because the player may 
discharge the computer’s battery.
 Charging time may vary, depending on the 
conditions under which you use the battery.
 If you do not intend to use the player for over 
half a year, charge the battery at least once per 6 
to 12 months for the battery maintenance.
On safety
 Be sure not to short-circuit the terminals of the 
player with other metallic objects.
 Do not touch the rechargeable battery with bare 
hands if it is leaking. Since battery liquid may 
remain in the player, consult your nearest Sony 
dealer if the battery has leaked. If the liquid gets 
into your eyes, do not rub your eyes as it may 
lead to blindness. Wash out your eyes with clean 
water, and consult a doctor. 
Also, if the liquid gets on to your body or clothes, 
wash it off immediately. If you do not, it may 
cause burns or injury. If you get burned or 
injured by the liquid from the battery, consult a 
doctor.
 Do not pour water or put any foreign object in 
the player. Doing so may cause fire or electric 
shock. 
If this occurs, turn off the player immediately, 
and consult your nearest Sony dealer or Sony 
Service Center.
 Do not put the player into fire.
 Do not take apart or remodel the player. Doing 
so can result in electric shock. Consult your 
nearest Sony dealer or Sony Service Center for 
exchange of rechargeable batteries, internal 
checks or repair.
On installation
 Do not put any heavy object on top of the player 
or apply a strong shock to the player. It may 
cause a malfunction or damage.
 Never use the player where it will be subjected to 
extremes of light, temperature, moisture or 
vibration. The player may become discolored, 
distorted or damaged.
 Never leave the player exposed to high 
temperature, such as in a car parked in the sun 
or under direct sunlight.
 Do not leave the player in a place subject to 
excessive dust.
 Do not leave the player on an unstable surface or 
in an inclined position.
 If the player causes interference to radio or 
television reception, turn the player off and move 
it away from the radio or television.
 Do not expose the player to water. The player is 
not waterproof. Remember to follow the 
precautions below.
–  Be careful not to drop the player into a sink or 
other container filled with water.
–  Do not use the player in humid locations or 
bad weather, such as in the rain or snow.
–  Do not get the player wet. 
If you touch the player with wet hands, or put 
the player in a damp article of clothing, the 
player may get wet and this may cause a 
malfunction of the player.
 If you want to separate the left and right parts of 
the player, make sure to hold them each.  
Pulling the neckband may cause damage to the 
neckband.
 The earbuds may deteriorate due to long-term 
storage or use.
 When keeping the player stored on the supplied 
stand, put the stand on a flat place, and avoid 
shock.
 Do not put any cards such as cash cards or credit 
cards with magnetic coding near the player 
whenever the player is not stored in the supplied 
holder. Otherwise, your cards may become 
impaired due to the player’s magnetic effect.
Note on static electricity
In particularly dry air conditions, mild tingling 
may be felt on your ears. This is a result of static 
electricity accumulated in the body, and not a 
malfunction of the player.
The effect can be minimized by wearing clothes 
made from natural materials.
On heat build-up
 Heat may build up in the player while charging if 
it is used for an extended period of time.
On safe listening
Do not use the player while operating a motorized 
vehilcle; it may create a traffic hazard and is illegal 
in many areas.
Road safety
 Avoid listening to the player in situations where 
hearing must not be impaired.
Preventing hearing damage
 Avoid using the player at a high volume. Hearing 
experts advise against continuous, loud and 
extended play. If you experience a ringing in 
your ears, reduce the volume or discontinue use. 
Do not turn the volume up high all at once. Turn 
up the volume gradually so that loud sound will 
not hurt your ears.
Caring for others
 Keep the volume at a moderate level. This will 
allow you to hear outside sounds and to be 
considerate to the people around you.
Warning
 If there is lightning when you are using the 
player, take off the player immediately. 
If you experience an allergic reaction to the 
player, stop using them at once and contact a 
doctor.
On the use
 Do not use this player while driving, cycling, or 
operating any motorized vehicle. You should 
exercise extreme caution or discontinue use in 
potentially hazardous situations.
 Refrain from using the player according to the 
in-flight announcements during take off or 
landing in an aircraft.
 Note that condensation may form temporarily in 
cases such as when the player is moved quickly 
from a low-temperature environment to a high 
temperature environment or used in a room that 
has a heater just turned on. Condensation creates 
a phenomenon where moisture in the air adheres 
to surfaces such as metal panels, etc., and then 
changes to liquid. 
If condensation forms in the player, leave it 
turned off until the condensation disappears. If 
you use the player with condensation present, a 
malfunction may result.
On cleaning
 Clean the player’s case with a soft cloth, such as a 
cleaning cloth for eyeglasses.
 If the player’s case becomes very dirty, clean it 
with a soft cloth slightly moistened with water or 
a mild detergent solution.
 Do not use any type of abrasive pad, scouring 
powder, or solvent, such as alcohol or benzene, 
as it may mar the finish of the case.
 Be careful not to let water get into the player 
from the opening near the connector.
 To clean the earbuds, remove them from the 
player, and hand wash with a mild detergent 
solution. Dry off sufficiently before use after 
washing.
Important notice
 Copyright laws prohibit reproducing the 
software or the manual accompanying it in 
whole or in part, or renting the software without 
the permission of the copyright holder.
 In no event will SONY be liable for any financial 
damage, or loss of profits, including claims made 
by third parties, arising out of the use of the 
software supplied with this player.
 In the event a problem occurs with this software 
as a result of defective manufacturing, SONY will 
replace it. However, SONY bears no other 
responsibility.
 The software provided with this player cannot be 
used with equipment other than that to which it 
is so designated.
 Please note that, due to continued efforts to 
improve quality, the software specifications may 
be changed without notice.
 Operation of this player with software other than 
that provided is not covered by the warranty.
 The ability to display the languages on supplied 
software will depend on the installed OS on your 
computer. For better results, please ensure that 
the installed OS is compatible with the desired 
language you want to display.
–  We do not guarantee all the languages will be 
able to be displayed properly on the supplied 
software.
–  User-created characters and some special 
characters may not be displayed.
 The explanations in this manual assume that you 
are familiar with the basic operations of 
Windows. 
For details on the use of your computer and 
operating system, please refer to the respective 
manuals.
 The recorded song is limited to private use only. 
Use of the song beyond this limit requires 
permission of the copyright holders.
 Sony is not responsible for incomplete recording/
downloading or damaged data due to problems 
of the player or computer.
About sample data*
1
The player is pre-installed with sample data.
If you delete the sample data, you cannot restore it, 
and we will not supply any replacement data.
*
1
  In some countries/regions some sample data is 
not installed.
Specifications
Supported file format
Audio Formats (Codec)
MP3
Media File format: MP3 
(MPEG-1 Layer3) file 
format
File extension: .mp3
Bit rate: 32 to 320 kbps 
(Supports variable bit rate 
(VBR))
Sampling frequency*
1
: 32, 
44.1, 48 kHz
WMA
Media File format: ASF file 
format
File extension: .wma
Bit rate: 32 to 192 kbps 
(Supports variable bit rate 
(VBR))
Sampling frequency*
1
44.1 kHz
*  Compatible with WM-
DRM 10
AAC-LC*
2
Media File format: MP4 
file format
File extension: .mp4, .m4a
Bit rate: 16 to 320 kbps 
(Supports variable bit rate 
(VBR))*
3
Sampling frequency*
1
: 8, 
11.025, 12, 16, 22.05, 24, 
32, 44.1, 48 kHz
Linear PCM
Media File format: Wave-
Riff file format
File extension: .wav
Bit rate: 1,411 kbps
Sampling frequency*
1
44.1 kHz
*
1
  Sampling frequency may not correspond to all 
encoders.
*
2
  Copyright protected AAC-LC files cannot be 
played back.
*
3
  Non-standard bit rates or non-guaranteed bit 
rates are included depending on the sampling 
frequency.
Maximum recordable number of 
songs and time (Approx.)
The approximate times are based on the case in which you 
transfer only 4 minutes songs in the MP3 format. Other 
playable audio file format song numbers and times may 
differ from MP3 format.
Bit rate
Songs
Time
48 kbps
1,285
85 hr. 40 min.
64 kbps
965
64 hr. 20 min.
128 kbps
480
32 hr. 00 min.
256 kbps
240
16 hr. 00 min.
320 kbps
190
12 hr. 40 min.
Headphones
 Type: Closed, dynamic
 Driver unit: 13.5 mm, dome type (CCAW adopted)
Capacity (User available capacity)
*
1
2 GB (Approx. 1.73 GB = 1,858,600,960 bytes)
*
1
  Available storage capacity of the player may vary. 
A portion of the memory is used for data management 
functions.
Interface
USB mini-B jack
Hi-Speed USB (USB 2.0 compliant)
Operating temperature
5 °C to 35 °C (41 °F to 95 °F)
Power source
 Built-in rechargeable lithium-ion battery
 USB power (from a computer via the supplied stand)
Charging time
USB-based charging
Approx. 1.5 hours
Quick charge
Approx. 3 minutes charge enables up to approx. 90 
minutes playback.
Battery life (continuous playback)
The time below may differ depending on ambient 
temperature or the status of use.
Playback at MP3 128 kbps: Approx. 12 hours
Playback at WMA 128 kbps: Approx. 10 hours
Playback at AAC-LC 128 kbps: Approx. 10 hours
Playback at Linear PCM 1,411 kbps: Approx. 10 hours
Mass
Approx. 35 g (Approx. 1.3 oz)
System requirements
 Computer
IBM PC/AT or compatible computer preinstalled with the 
following Windows operating systems*
1
:
Windows XP Home Edition (Service Pack 2 or later) / 
Windows XP Professional (Service Pack 2 or later) / 
Windows Vista Home Basic (Service Pack 1) /  
Windows Vista Home Premium (Service Pack 1) / 
Windows Vista Business (Service Pack 1) /  
Windows Vista Ultimate (Service Pack 1)
Not supported by 64 bit version OS.
Not supported by OSs other than above.
*
1
 Excluding OS Versions not supported by Microsoft.
 CPU: Pentium III 1.0 GHz or higher
 RAM: 256 MB or more (for Windows XP), 512 MB or 
more (for Windows Vista)
 Hard Disk drive: 380 MB or more of available space
 Sound board
 Display:
Screen Resolution: 800 × 600 pixels (or higher) 
(recommended 1,024 × 768 or higher)
Colors: 8 bit or higher (16 bit recommended)
 USB port (Hi-Speed USB is recommended)
 Internet Explorer 6.0 or higher and Windows Media 
Player 11 are required.
 Adobe Flash Player 8 or higher needs to be installed.
 Broadband Internet connection is required to use 
Electronic Music Distribution (EMD) or to visit the web 
site.
We do not guarantee operation for all computers even if 
they meet the above System Requirements.
Not supported by the following environments:
 Personally constructed computers or operating systems
 An environment that is an upgrade of the original 
manufacturer-installed operating system
 Multi-boot environment
 Multi-monitor environment
 Macintosh
Design and specifications are subject to change 
without notice.
Customer support web sites
If you have any questions or issues with this 
product, or would like information on compatible 
items with this product, use a shortcut file to access 
to your country/region’s customer support web site 
in the player’s memory. Open the folder of your 
country/region’s name in: “My Computer” – 
“WALKMAN NWZ-W202” – “Storage Media” – 
“Support” folder, then double-click “Customer_
Support_XX.” *
* Name of country/region is displayed in the place 
of “XX.”
If you do not use the shortcut files, visit one of the 
following web sites.
For customers in the USA, visit:  
http://www.sony.com/walkmansupport
For customers in Canada, visit:  
http://www.sony.ca/ElectronicsSupport/
For customers in Europe, visit:  
http://support.sony-europe.com/DNA
For customers in Latin America, visit:  
http://www.sony-latin.com/index.crp
For customers in other countries/regions, visit:  
http://www.sony-asia.com/support
For customers who purchased the overseas models, 
visit:  
http://www.sony.co.jp/overseas/support/