Sony BDP-CX960 Manual

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Additional 
Information
Troubleshooting
If you experience any of the following 
difficulties while using the player, use this 
troubleshooting guide to help remedy the 
problem before requesting repairs. Should 
any problem persist, consult your nearest 
Sony dealer.
The power does not turn on.
, Check that the AC power cord is connected 
securely.
, It takes a short while before the player turns 
on.
The message “A new software version has 
been found on the network. Perform 
version update?” appears on the screen 
when turning the player on.
the player to a newer software version.
When turning the player on, 
 appears 
on the screen, and “SYSTEM ERROR” 
appears in the front panel display.
, Disconnect the power cord and wait for a 
while, then re-connect the power cord. If the 
condition persists, contact your nearest 
Sony dealer or local authorized Sony 
service facility.
The disc does not play.
, The disc is dirty.
, The disc is reversed. Insert the disc with the 
playback side facing left.
, The disc is skewed.
, You are attempting to play a disc with a 
format that cannot be played back by this 
player (page 81).
, The region code on the BD or DVD does 
not match the player.
, The player cannot play a recorded disc that 
is not correctly finalized (page 81).
Power
Disc
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