Sony KV-32FV310 Manual

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Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below.  If the problem persists, see 
“Contacting Sony” at the end of this section.
General
Problem
Possible Remedies
I want to reset the TV 
to the factory 
settings
Turn on the TV. While holding down the RESET button on the 
remote  control, press POWER button on the TV front panel. The 
TV will turn itself off, then back on again. Release the RESET 
button.
I cannot access other 
menus when I am in 
the Basic menu
 If you use the 
 to close the Basic menu, only the Basic menu 
appears when you press 
 again.  To access the other menus, 
select the advanced menu option (page 43).
The TV is dirty 
Clean the TV with a soft dry cloth. Never use strong solvents such 
as thinner or benzine, which might damage the finish of the 
cabinet.
I lost the parental 
control password
In the password screen, enter the following master password: 
4357. After using the master password, you must create a new 
password. You cannot use the master to unlock currently blocked 
channels.
There is a black box 
on the screen
You have selected a text option in the Setup menu (page 42) and 
no text is available. To turn off this feature, select Off in the 
Caption Vision option. If you were trying to select closed 
captioning, select CC1-4 instead of Text1-4.
There was a blackout 
or power outage, and 
now the TV won't turn 
on and the timer LED 
is flashing
Press the POWER button on your remote control or on the TV 
front panel.
Digital cable box 
does not work
Be sure that you have not connected the digital cable box to the 
TV's TO CONVERTER jack. This jack is not compatible with 
digital cable boxes.
If you are connecting a VCR and digital cable box using a splitter, 
as described in pages 15-16, you must use a special bi-directional 
splitter that is designed to work with your digital cable box. 
01US01COV-BR2.book  Page 45  Wednesday, February 19, 2003  5:45 PM