Sony MEX-BT38UW Manual

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If these solutions do not help improve the situation, 
consult your nearest Sony dealer.
If you take the unit to be repaired because of CD 
playback trouble, bring the disc that was used at the 
time the problem began.
USB NO SUPRT (USB Not Support)
The connected USB device is not supported.
t For details on the compatibility of your USB 
device, visit the support site.
”  or  “
During reverse or fast-forward, you have reached the 
beginning or the end of the disc and you cannot go any 
further.
The character cannot be displayed with the unit.