Sony XAV-622 Manual

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.

If the problem is not solved, visit the following
support site.

General

No power is being supplied to the unit.

• Check the connection or fuse.
• If the unit is turned off and the display disappears, it

cannot be operated with the remote commander (not
supplied).

t Turn on the unit.

The power antenna (aerial) does not extend.

The power antenna (aerial) does not have a relay box.

There is no beep sound.

• The beep sound is canceled (page 49).
• An optional power amplifier is connected and you are

not using the built-in amplifier.

The contents of the memory have been erased.

• The reset button has been pressed.

t Store again into the memory.

• The power supply lead or battery has been

disconnected or it is not connected properly.

Stored stations and correct time are erased.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.

The leads are not matched correctly with the car’s
accessory power connector.

The display disappears from/does not appear
on the monitor.

• The dimmer is set to “ON” (page 49).
• The display disappears if you press and hold

(SOURCE/OFF).

t Press (SOURCE/OFF) on the unit until the

display appears.

• “M.OFF” is set to on and the Monitor Off function is

activated (page 13).

t Touch anywhere on the display to turn the display

back on.

The display does not respond to your touch
correctly.

• Touch one part of the display at a time. If two or more

parts are touched simultaneously, the display will not
operate correctly.

• Calibrate the touch panel of the display (page 46).

The Auto Off function does not operate.

The unit is turned on. The Auto Off function activates
after turning off the unit.
t Exit the source.

Support site

http://esupport.sony.com
http://www.sony.com/mobileAV

Operation of the remote commander (not
supplied) is not possible.

If the Monitor Off function is activated (no lighting),
operation of the remote commander (not supplied) is
not possible (page 13).

The menu items cannot be selected.

Unavailable menu items are displayed in gray.

AUX cannot be selected as the source.

All AUX input settings are set to “OFF.”
t Set “Front AUX Input” to “Audio” or “Rear AUX

Input” to “Video” or “Audio” (page 57).

“Front AUX” cannot be selected.

An iPod is connected via the USB connector.
t Disconnect the iPod (page 29).

Radio reception

The stations cannot be received.
The sound is hampered by noises.

• The connection is not correct.

t Connect a power antenna (aerial) control lead

(blue) or accessory power supply lead (red) to the
power supply lead of a car’s antenna (aerial)
booster (only when your car has built-in FM/AM
antenna (aerial) in the rear/side glass).

t Check the connection of the car antenna (aerial).
t If the auto antenna (aerial) will not extend, check

the connection of the power antenna (aerial)
control lead.

Preset tuning is not possible.

• Store the correct frequency in the memory.
• The broadcast signal is too weak.

Automatic tuning is not possible.

• Setting of the local seek mode is not correct.

t Tuning stops too frequently:

Set “Local” to “ON” (page 15).

t Tuning does not stop at a station:

Set “Mono” to “ON” (page 15).

• The broadcast signal is too weak.

t Perform manual tuning.

During FM reception, the “Stereo” indication
flashes.

• Tune precisely to the desired frequency.
• The broadcast signal is too weak.

t Set “Mono” to “ON” (page 15).

An FM program broadcast in stereo is heard in
monaural.

The unit is in monaural reception mode.
t Set “Mono” to “OFF” (page 15).

RDS

PTY displays “None.”

• The current station is not an RDS station.
• RDS data has not been received.
• The station does not specify the program type.