Sony PEG-TJ35 Manual

Sony Personal Entertainment Organizer PEG-TJ35/TJ25 US A-BQK-100-11 (1)

If you encounter problems

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restarting your CLIÉ handheld
(soft reset)

If your CLIÉ handheld does not turn on or respond even after the battery is

charged, performing a soft reset may solve the problem.

All records and add-on applications stored on your CLIÉ handheld are retained

even after performing a soft reset.

For details on soft reset, refer to “Basic operations of your CLIÉ handheld:
Restarting your CLIÉ™ handheld” in the supplied “Read This First
(Operating Instructions)”.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other methods

If you cannot solve the problem after performing a soft reset, please follow the

steps below.

It is recommended that you make note of any messages or alerts that are

displayed.

Refer to “Frequently Asked Questions” in the

supplied “Read This First (Operating Instructions)” or

this manual.

Refer to the Sony CLIÉ handheld Support website

Double-click

(CLIÉ Info) on the Windows desktop, and select [CLIÉ™

Handheld Support].

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

If the problem persists

Refer to “Customer Support and Customer Registration” (page 36), or contact

with your nearest Sony dealer.