Raritan P2-USTIP1 User Manual

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36 
USTIP
 
U
SER 
G
UIDE
 
 
 
 
D
IRECT 
A
NALOG 
U
SER 
C
ONSOLE 
P
ROBLEM
 
S
OLUTION
 
The Direct Analog User 
Console does not 
function. 
Make sure the KVM switch is functioning properly. Make sure 
that USTIP is turned on. USTIP must be powered on for the Direct 
Analog User Console to function. The cable located inside USTIP 
that connect the Direct Analog User Console port(s) may have 
disconnected – Contact Raritan Technical Support for assistance. 
I cannot seem to gain 
steady keyboard/mouse 
control of the active 
Target Server from a 
Direct Analog User 
Console. 
Keyboard/mouse control of a Target Server from a Direct Analog 
User Console is shared on a first active keyboard/mouse input 
basis with any remote users who may be currently connected. 
Ensure that no remote users are currently attempting to control the 
active Target Server. 
I cannot view the Target 
Server that I am looking 
for from a Direct Analog 
User Console. 
 
Ensure that you are looking at the Direct Analog User Console 
connected to the correct User Port. Remember, Direct Analog 
User Consoles can be attached to User Ports 1 through 4. Each 
User Console will view the path of the matching KVM Port. For 
example, the User Console attached to User Port 1 will view the 
KVM path attached to KVM Port 1. Similarly, the User Console 
attached to User Port 2 will view the KVM path attached to KVM 
Port 2, and so on.