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Sony CSS-PC1 Manual

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Troubleshooting
If any problems occur with your products, refer to the following solutions. 
If the problem persists, contact your Sony dealer.
 
Symptom 
Cause/Solution
Unable to charge the battery pack (when
the CHARGE lamp fails to light)
The camera is turned on.
Turn the camera off. 
The AC Adaptor is disconnected.
Connect the AC Adaptor properly.
The camera is not placed on the Cyber-shot Station correctly.
Place the camera correctly.
The battery pack is not installed correctly.
Install the battery pack correctly.
The battery pack is completely charged.
The battery pack installed into the camera is inapplicable.
Install the battery pack compatible with your camera.
The CHARGE lamp blinks fast, or blinks
for more than 10 seconds
The battery pack installed into the camera is inapplicable.
Install the battery pack compatible with your camera.
The connection is not correct.
Remove the camera from the Cyber-shot Station and 
reconnect the AC Adaptor. After the CHARGE lamp goes 
off, place the camera on the Cyber-shot Station.
Unable to turn on the camera, or
it suddenly gets turned off
The camera is not placed on the Cyber-shot Station correctly.
Place the camera correctly.
The AC Adaptor is disconnected.
Connect the AC Adaptor properly.
Your computer does not recognize the
camera
The camera is turned off.
Turn on the camera.
You are not using the supplied USB cable.
Use the supplied USB cable.
The USB cable is not connected firmly.
Disconnect both ends of the USB cable and connect them 
again firmly. Make sure that the camera is set to “USB 
Mode”.
The camera is not placed on the Cyber-shot Station correctly.
Place the camera correctly.
The USB jacks on your computer are connected to other 
devices besides the keyboard, the mouse, and the Cyber-shot 
Station.
Disconnect all devices except the keyboard, the mouse, 
and the Cyber-shot Station from the USB jacks.
Unable to attach the camera on the
Cyber-shot Station
The MODEL SELECT switch is not set to its designated 
position.
Set the MODEL SELECT switch to the designated 
position.