Sony NWZ-S736FBNC Manual

NWZ-S636F / S638F / S639F / S736F / S738F / S739F [U] 4-112-658-11(1)

  There was no operation attempted for more than 3 minutes 

while the player was in the pause mode.



  Press any button.

  There was no operation attempted for the period you set in 

“Screensaver Timing” when “Screensaver” is set to “Blank” 

( page 112).



  Press any button.



  Set “Screensaver” to other than “Blank.”

  “On-Hold Display” is set to “No.”



  Slide the HOLD switch to the opposite position ( page 

12).



  Set “On-Hold Display” to “Yes” ( page 77). You can 

play back a video even when the HOLD function is 

activated.

  See the “Messages” ( page 146).

  The operating temperature is below 5 °C (41 °F).



  Battery life becomes shorter due to the battery 

characteristics. This is not a malfunction.

  Battery charging time is not sufficient.



  Charge the battery until 

 appears.

  By adjusting the settings or managing the power supply 

properly, it is possible to save the battery power and use the 

player for a longer time ( page 127).

  You have not used the player for a prolonged period.



  The efficiency of the battery will be improved by 

repeatedly charging and discharging it.

  When usable battery life becomes half the usual time, even 

after charging the battery fully, the battery should be 

replaced.



  Consult your nearest Sony dealer.

  Copyright-protected contents are played.



  When copyright-protected contents are played, battery 

life may be shorter.

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.



  Use the supplied USB cable.

  The battery is charged in an ambient temperature out of the 

range of 5 °C (41 °F) to 35 °C (95 °F).



  Charge the battery in an ambient temperature of 5 °C 

(41 °F) to 35 °C (95 °F).

  The computer is not on.



  Turn on the computer.

  Your computer has entered sleep or hibernation status.



  Release the computer from sleep or hibernation status.

  To avoid unnecessary battery consumption, the player 

automatically turns off.



  Press any button to turn the player on.

  If the battery is already almost fully charged when charging 

begins, little time is needed to reach full charge.

  Your computer’s system environment has changed, perhaps 

due to an update of the Windows operating system.

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.



  Use the supplied USB cable.

  A USB hub is being used.



  Connecting the player via a USB hub may not work. 

Connect the player to your computer using the supplied 

USB cable.

  The computer is running another software other than the 

one used for transferring.



  Disconnect the USB cable, wait a few minutes, and 

reconnect it. If the problem persists, disconnect the USB 

cable, restart the computer, and then reconnect the USB 

cable.

  “Connecting” or “Connected USB (MTP)” may not appear 

on the player, depending on the software environment that is 

running on your computer.



  Activate Windows Media Player, or Windows Explorer.

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.

  A USB hub is being used.



  Connecting the player via a USB hub may not work. 

Connect the player to your computer using the supplied 

USB cable.

  The USB port on your computer may have a problem. 

Connect the player to another USB port on your computer.

  Transferring may be stopped due to noise such as static 

electricity, etc. This happens to protect data information.



  Disconnect the player, then reconnect it.

  If you transfer files by dragging and dropping on some 

computers that do not have Windows Media Player 11 

installed, there may be limited files (AAC, video files, etc.) 

that can be transferred by dragging and dropping.



  Install Windows Media Player 11 from the supplied CD-

ROM, then transfer files by dragging and dropping again. 

Before installing the supplied Windows Media Player 11 

on your computer, make sure to check whether your 

software or service corresponds to Windows Media 

Player 11. For details on usage, or support on Windows 

Media Player, visit the following web site:  

http://support.microsoft.com/

  The USB cable is not connected to a USB port on your 

computer properly.



  Disconnect the USB cable, and then reconnect it.

  There is not enough free space in the built-in flash memory.



  Transfer any unnecessary data back to your computer to 

increase free space.

  Songs with a limited playing period or playing count may 

not be transferred due to restrictions set by copyright 

holders. For details on the settings of each audio file, contact 

the distributor.

  Abnormal data exists on the player.



  Transfer usable files back to your computer and format 

the built-in flash memory on the player ( page 123).

  The data may be damaged.



  Delete the data that cannot be transferred from your 

computer, then import it to your computer again. When 

importing data to your computer, close any other 

applications to avoid data damage. 

  Transferable limit of files and folders has been exceeded.



  Delete unnecessary data.

  You are trying to transfer .m4a, .mp4, .3gp or .m4v files on a 

computer that already has Windows Media Player 10 

installed.



  Install Windows Media Player 11 from the supplied CD-

ROM.

  If you transfer data using an appropriate software for 

transferring, but the transfer is not made, refer to the 

manufacturer.

  There is not enough free space in the built-in flash memory.



  Transfer any unnecessary data back to your computer to 

increase free space.

  Data that cannot be played on the player is stored on the 

player.



  If data other than song, video, or photo data is stored on 

the player, less data can be transferred. Transfer back data 

that cannot be played on the player to the computer to 

increase the available space.

  A USB hub or USB extension cable is being used.



  Connecting the player via a USB hub or extension cable 

may not work. Connect the player to your computer 

using the supplied USB cable.

  You cannot delete or rename the “MUSIC,” “MP_ROOT,” 

“VIDEO,” “PICTURES,” “PICTURE” and “PODCASTS” 

folders.

  If there are no songs to match the theme of the channel, the 

channel is not displayed on the “SensMe™ Channels” screen.

  If you have not set the clock of the player, “Morning” always 

appears for the time-based channel.



  Set the clock of the player ( page 117).

  If there are no songs to match the theme of the time-based 

channel, all the songs in “Music Library” are played back in 

the shuffle play.

  The receiving frequency is not fully tuned in.



  Select the frequency manually to improve reception using 

the / button ( page 100).

  The radio signal is weak.



  Listen to the FM broadcast near a window since the 

signal may be weak inside buildings or in vehicles.

  The headphone cord is not fully extended.



  The headphone cord functions as an antenna. Extend the 

headphone cord as far as possible.

  A device emitting radio signals, such as a mobile phone, is 

being used near the player.



  When using devices such as mobile phones, keep them 

away from the player.

  “Beep Settings” is set to “Off.”



  Set “Beep Settings” to “On” ( page 110).

  The beep does not sound when the player is connected to the 

optional cradle, or another device.

The player gets warm.   The player may become warm when the battery is being 

charged and just after charging. The player also may get warm 

when a large amount of data is transferred. This behavior is 

normal and not cause for concern. Set the player aside for a 

while to allow it to cool down.

  “New Song Pop Up” is set to “On.”



  Set “New Song Pop Up” to “Off” ( page 55).

  If you left the player for a while with the battery used up, the 

date and time may be reset. This is not a malfunction. 

Charge the battery until 

 appears on the screen and set 

the date and time again ( page 117).

Be sure to format the built-in flash memory using the 

Menu mode on this player following the procedure below. 

(Check all contents before formatting as all data stored will 

be erased.)

 Press and hold the BACK/HOME button in the pause 

 Select   (Settings)- “Common Settings” – “Format” 

– “Yes” – “Yes,” in this order.
Press the /// button to select the item, and then 
press the  button to confirm.  
After selecting “Yes” and confirming, “Formatting...” 
appears and formatting starts. When formatting is 
complete, “Memory formatted.” appears.

The following minimum system requirements for the player are needed.
System Requirements
 Computer  

IBM PC/AT or compatible computer 

preinstalled with the following 

Windows operating systems*

1

: 

Windows XP Home Edition (Service 

Pack 2 or later) / Windows XP 

Professional (Service Pack 2 or 

later) / Windows Vista Home Basic 

(Service Pack 1 or later) / Windows 

Vista Home Premium (Service Pack 

1 or later) / Windows Vista Business 

(Service Pack 1 or later) / Windows 

Vista Ultimate (Service Pack 1 or 

later)

 Not supported by 64 bit version OS.

 Not supported by OSs other than 

above.

*

1

 Excluding OS Versions not 

supported by Microsoft.

 CPU: Pentium 4 1.0 GHz or higher

 RAM: 512 MB or more

 Hard Disk drive: 380 MB or more of 

available space

 Display: 

– Screen Resolution: 800 × 600 pixels 

(or higher) (recommended 1,024 × 

768 or higher)

– Colors: 8 bit or higher (16 bit 

recommended)

 CD-ROM drive (supporting Digital 

Music CD playback capabilities using 

WDM) 

To create original CDs, a CD-R/RW 

drive is required.

 Sound board

 USB port (Hi-Speed USB is 

recommended)

 Microsoft .NET Framework 2.0 or 

3.0, QuickTime 7.3, Internet Explorer 

6.0 or 7.0, Windows Media Player 

10 or 11 (Windows Media Player 

11 recommended. Some computers 

that already have Windows Media 

Player 10 installed may encounter 

file limitation (AAC, video files, etc.) 

that can be transferred by dragging 

and dropping.), and DirectX 9.0 are 

required.

 Adobe Flash Player 8 or higher needs 

to be installed.

 Broadband Internet connection is 

required to use Electronic Music 

Distribution (EMD) or to visit the 

web site.

We do not guarantee operation for all 

computers even if they meet the above 

System Requirements.

Not supported by the following 

environments:

– Personally constructed computers 

or operating systems

– An environment that is an upgrade 

of the original manufacturer-

installed operating system

– Multi-boot environment

– Multi-monitor environment

– Macintosh

Page numbers in parentheses refer to pages of “Operation Guide (PDF).”