Sony dvp-ns500v Warranty Information

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®
LIMITED WARRANTY
 (U.S. Only)
Sony Electronics Inc. (“Sony”) warrants this product against defects in material or workmanship for the
time periods and as set forth below. Pursuant to this Limited Warranty, Sony will, at its option, (i) repair the
product using new or refurbished parts or (ii) replace the product with a new or refurbished product. For
purposes of this Limited Warranty, “refurbished” means a product or part that has been returned to its
original specifications. In the event of a defect, these are your exclusive remedies.
Labor: For a period of ninety days from the original date of purchase of the product (“Labor Warranty”),
Sony will, at its option, repair or replace with new or refurbished product, product determined to be defec-
tive. If Sony elects to replace the product after this Labor Warranty has expired but while the Parts War-
ranty below is still in effect, it will do so for the applicable labor charge.
Parts: For a period of one year from the original date of purchase of product (“Parts Warranty”), Sony will
supply new or refurbished replacement parts in exchange for parts determined to be defective.
This Limited Warranty covers only the hardware components packaged with the Product. It does not cover
technical assistance for hardware or software usage and it does not cover any software products whether
or not contained in the Product; any such software is provided “AS IS” unless expressly provided for in
any enclosed software Limited Warranty. Please refer to the End User License Agreements included with
the Product for your rights and obligations with respect to the software.
Instructions: To obtain warranty service, you must deliver the product, freight prepaid, in either its original
packaging or packaging affording an equal degree of protection to the Sony authorized service facility
specified. It is your responsibility to backup any data, software or other materials you may have stored or
preserved on your unit. It is likely that such data, software, or other materials will be lost or reformatted
during service and Sony will not be responsible for any such damage or loss.
 A dated purchase receipt is
required. For specific instructions on how to obtain warranty service for your product,
Visit Sony’s Web Site:
www.sony.com/service
Or call the Sony Customer Information Service Center
1-800-222SONY
For an accessory or part not available from your authorized dealer, call:
1-800-488-SONY (7669)
Repair / Replacement Warranty:  This Limited Warranty shall apply to any repair, replacement part or
replacement product for the remainder of the original Limited Warranty period or for ninety (90) days,
whichever is longer. Any parts or product replaced under this Limited Warranty will become the property
of Sony.
This Limited Warranty only covers product issues caused by defects in material or workmanship during
ordinary consumer use; it does not cover product issues caused by any other reason, including but not
limited to product issues due to commercial use, acts of God, misuse, limitations of technology, or modi-
fication of or to any part of the Sony product. This Limited Warranty does not cover Sony products sold AS
IS or WITH ALL FAULTS or consumables (such as fuses or batteries). This Limited Warranty is invalid if the
factory-applied serial number has been altered or removed from the product. This Limited Warranty is
valid only in the United States.
LIMITATION ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
DURATION OF IMPLIED WARRANTIES: EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PROD-
UCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow
limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to
you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from
state to state.
CD/DVD Player
3-062-244-14
Printed in Japan