Sony PCV-RX860 Manual
Contacting Sony For Help And Support
63
Contacting Sony For Help And Support
If the information provided with your VAIO® computer does not provide an
immediate solution, or you would like to get direct support, contact Sony online
or by telephone.
immediate solution, or you would like to get direct support, contact Sony online
or by telephone.
Sony Computing Support Web site
Online help and support are available 24 hours a day, seven days a week, when
you visit the Sony Computing Support Web site. You can access the Web site at
http://www.sony.com/pcsupport.
you visit the Sony Computing Support Web site. You can access the Web site at
http://www.sony.com/pcsupport.
The Sony Computing Support Web site provides
❑
Information about your specific model computer, such as
1
hardware and software specifications
2
upgrade and maintenance procedures
3
safety and legal information
4
quick solutions to common problems
❑
An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.
lessons on using your computer’s hardware and software features.
❑
Links that enable you to
1
quickly find the nearest Sony service center locations
2
arrange for repairs or check repair status
3
review warranty information
4
e-mail your question or comments to the Sony Customer Information
Services Center.
Services Center.
5
check pricing, availability, and purchase Sony products, accessories and
parts.
parts.
6
access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.
answers to many frequently asked questions.