Sony PCG-505TR Manual

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If your problem is fax-related, check that there are no problems with 
the fax machine you are calling and that it is compatible with fax 
modems.

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If you are having a problem connecting with your Internet Service 
Provider, check that the ISP is not experiencing technical problems.

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If you have a second phone line available, try connecting the modem 
to that line.

My mouse does not work
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If you are using an external mouse, check that the mouse is plugged 
into the mouse connector. See “Connecting an External Mouse and 
Keyboard” on page 40 for details.

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If you have connected an external mouse while your computer is on, 
you should restart your computer.

I cannot use DV devices and messages appear on the screen
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Check that the DV device is turned on and that the cables are 
properly connected.

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If you are using multiple i.LINK devices, the combination of the 
connected devices may cause unstable operation. In this case, turn off 
the power to all connected devices and disconnect unused devices. 
Check the connection, then turn on the power again.

It is best to shut down your computer using the Shut Down command on 
the Windows 98 Start menu. Using other methods, including those listed 
here, may result in loss of unsaved data. If the Shut Down command does 
not work properly, follow these steps:

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Restart the computer by pressing Ctrl+Alt+Delete. If this does not 
work, slide the power switch forward and hold it for four seconds.

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Unplug the computer from the AC adapter and remove the battery 
pack from your computer.

My PC card is not working
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Make sure the PC card is compatible with Windows 98.

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Use the Sony Notebook Setup utility to disable devices you are not 
currently using.