Sony PCG-F350 Manual

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If your computer locks up while playing a DVD-ROM/CD-ROM, 
stop the DVD-ROM/CD-ROM, and restart the computer by pressing 
Ctrl+Alt+Delete.

Contact the software publisher or designated provider for technical 
support. See the online version of Read Me First for a complete list of 
phone numbers. 

My DVD-ROM drive tray does not open
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Make sure the computer is turned on.

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Press the Eject button on the DVD-ROM/CD-ROM drive.

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If the Eject button does not work, you can open the tray by inserting a 
sharp, pointed object into the hole to the right of the Eject button.

I cannot play a CD-ROM
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Make sure the label of the CD-ROM is facing up.

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If the CD-ROM requires software, make sure the software is installed 
according to the program’s instructions.

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Moisture condensation may have occurred. Leave the computer for at 
least 1 hour while the computer is turned on.

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Clean the CD-ROM.

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Check the speaker volume.

I cannot play a DVD-ROM
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If a region code warning appears when you are using the DVD 
player, it could be that the DVD-ROM you are trying to play is 
incompatible with the DVD-ROM drive in your notebook computer. 
The region code is listed on the disc’s packaging.

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If you hear audio but cannot see video, your computer’s video 
resolution may be set too high. For best results, change the Windows 
Control Panel/Display/Settings to 800 x 600 using 256 colors.

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Pressing Ctrl+Alt+Delete may result in data loss in files that are currently open.