Sony PCG-FX270K Manual
Troubleshooting
125
My PC Card is not working.
❑
Make sure the PC Card is installed properly.
❑
Make sure the PC Card is compatible with Microsoft
®
Windows
®
.
❑
Use the Sony Notebook Setup utility to disable devices you are not currently
using.
using.
❑
If you are using two PC Cards, use the Sony Notebook Setup utility to
disable the devices you are not currently using.
disable the devices you are not currently using.
❑
Make sure any necessary drivers were installed properly. See “Using Your
Recovery CDs” for more information on using the drivers.
Recovery CDs” for more information on using the drivers.
Troubleshooting software
My software program stops responding or crashes.
Contact the software publisher or designated provider for technical support. See
“Software Support Information” for more information.
“Software Support Information” for more information.
When I click an application icon, the message “You must insert the application
CD into your optical drive” appears and the software does not start.
CD into your optical drive” appears and the software does not start.
❑
Some titles require specific files that are located on the application CD.
Insert the disc and try starting the program again.
Insert the disc and try starting the program again.
❑
Make sure you place the CD in the tray with the label side facing up.
I cannot use the DVgate software.
If your notebook is using the Ultimate Battery Life profile for its power saving
mode, you cannot use DVgate or Smart Connect software. Please select another
profile. Preferably, connect your notebook to AC power when using these
features.
mode, you cannot use DVgate or Smart Connect software. Please select another
profile. Preferably, connect your notebook to AC power when using these
features.
* i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con-
nection. The i.LINK connection may vary, depending on the software applications, operating
system, and compatible i.LINK devices. All products with an i.LINK connection may not
communicate with each other. Refer to the documentation that came with your compatible
i.LINK device for information on operating conditions and proper connection. Before con-
necting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk
drive, confirm their operating system compatibility and required operating conditions.
system, and compatible i.LINK devices. All products with an i.LINK connection may not
communicate with each other. Refer to the documentation that came with your compatible
i.LINK device for information on operating conditions and proper connection. Before con-
necting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk
drive, confirm their operating system compatibility and required operating conditions.