Sony PCGFX310K Quick Setup Guide

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Troubleshooting the Mouse and Touchpad
63
The pointer does not move while I am using the Touchpad or 
Mouse.
The computer should be restarted. Follow these steps:
1
Press the Windows key.
2
Press the “U” key to select Turn Off Computer / Shut Down, and wait at 
least four seconds. 
3
Press the “R” key to restart your computer.
If you cannot turn off your notebook as described in the step above, press 
Ctrl+Alt+Delete simultaneously and click Turn Off Computer / Shut Down 
on the Windows® dialog box. Wait at least four seconds, and then restart the 
computer.
If you cannot restart your notebook as described in the step above, press and 
hold the power button for more than four seconds to turn off the notebook.
If the pointer does not move while playing a disc, press Ctrl+Alt+Delete 
simultaneously to stop playback and restart the notebook.
If this procedure does not work, ensure that another mouse was not installed. 
You may need to use your supplied Driver Recovery CD(s) to reinstall the 
touchpad drivers. See “To use the Driver Recovery CD(s)” on page 47 for 
more information.