Sony PCG-R505DC Manual

Frequently asked questions

What do I do when my program stops responding or crashes?



Try restarting your computer.

Click Start on the Windows

taskbar, and click Turn Off Computer.

Click Restart.



If restarting your computer does not work, contact the software publisher or designated provider for technical
support. See

Program Support Information

for contact information.

Why does the message, "You must insert the Application CD into your optical drive" appear, and the program does not
start?



Some titles require specific files that are located on the Application Recovery CD. Insert the disc, and try starting the
program again.

Why can't the program find a file while a PC Card is inserted?

When a PC Card is inserted into a computer that is connected to the docking station, it may change the drive letters of the
docking station disk drives or PC Card disk drives. If this occurs, the program you are using may not find certain files. Do
one of the following:



Remove the PC Card, and restart your computer. Do not insert the PC Card while using that program.



Change the drive letters of the docking station disk drives or the PC Card disk drives. See the Windows

help file or

the program guide for instructions on how to change the drive letters.

Which program do I use for CD-R/CD-RW functions?

Use the preinstalled Sony SonicStage software and Windows

software to create CDs on your VAIO

computer, if the

specific model you purchased is preconfigured with all of the necessary components for CD-R and CD-RW capability.

You can also download the RealJukebox CD-burning component to create CDs, but it may interfere with your computer's
normal system operations.

Why can't I use the DVgate program?

If your computer is using the Ultimate Battery Life profile as a power saving mode, you cannot use the DVgate program.
Please select another profile. Preferably, connect your computer to AC power when using these features.

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